Patient Care Coordinator

Job Title: Patient Care Coordinator / Receptionist
Allmed Benefits: Vision Insurance, Health Insurance, Dental Insurance and 401(k)
Pay Rate: $19/hr (Paid Weekly)
Work Location:
7400 DOCS GROVE CIRCLE Orlando FL 32819
Contract to Hire: 06/15/2026 to 09/11/2026
Work Schedule: Monday – Friday / 8:00 AM – 5:00 PM

Position Overview:
Allmed Staffing is seeking a professional and customer-focused Receptionist to support daily front office operations at WellMed Dr. Phillips. This role is essential in managing high-volume incoming calls, coordinating patient scheduling, and ensuring smooth communication between patients and clinical staff. The ideal candidate will be highly organized, detail-oriented, and comfortable working in a fast-paced healthcare environment.

Team Environment:
The Receptionist will work alongside a collaborative team of 5 staff members who manage patient calls, faxes, and check-ins. The team values teamwork, efficiency, and delivering excellent patient service.

Key Responsibilities:

• Manage and respond to 70+ inbound calls daily in a professional and timely manner
• Schedule patient appointments and coordinate calendars efficiently
• Take detailed and accurate messages and route them to the appropriate staff members
• Assist with patient check-in and front desk support as needed
• Handle incoming faxes and ensure proper distribution
• Provide excellent customer service to patients and callers
• Maintain patient confidentiality and follow HIPAA guidelines
• Support office workflow and administrative tasks as assigned

Qualifications:
Required:

• High School Diploma or GED
• Minimum 2 years of call center experience
• Strong communication and customer service skills
• Ability to multitask in a high-volume environment
• Strong attention to detail and organizational skills

Preferred:

• Bilingual (English/Spanish) call center experience
• Previous healthcare or medical office experience

Dress Code:

• Solid scrubs or business casual

Interview Process:

• In-person interview
• 1 round