SENIOR MANAGER, DIGITAL MERCHANDISING & SEARCH - TAMARAC, FL
CITY Furniture
Tamarac, FL
Who We Are… With over 50 years of experience, and several CITY Furniture and Ashley HomeStore showrooms and distribution centers throughout Florida, CITY Furniture continues to be recognized as a top furniture company in South Florida and nationwide. By joining CITY Furniture, you become part of a family-spirited organization that is focused on you! With planned local growth, plus growth in new markets over the next several years, the CITY Furniture team is excited about the future. Join our fun, family-spirited team to build a long-lasting career at a company that will continue to challenge, develop, and appreciate its Associates. Click Here to watch our Company video! Our Vision is to be the home store. Our Purpose is to enrich people’s lives and make the world a better place. Our Mission is to provide quality home furnishings, at excellent values, in an exciting and fun environment. Our Values : Mutual Trust & Respect | Continuous Improvement | Entrepreneurial Spirit | Customer Focus | Teamwork | Giving Back What This Role Is… As SENIOR MANAGER, DIGITAL MERCHANDISING & SEARCH, this role leads the strategy and execution of how customers discover and engage with products across CITY Furniture’s digital ecosystem, with ownership of PIM, discovery platforms, and product data excellence. The position defines and governs product data architecture, taxonomy, and enrichment to power search, browse, recommendations, and emerging AI-driven experiences. Partnering cross-functionally and leading a dedicated team, this role drives scalable, high-performing discovery experiences that increase engagement, conversion, and revenue while preparing the business for future innovation. Position Title: SENIOR MANAGER, DIGITAL MERCHANDISING & SEARCH Location: Hybrid - Tamarac Corporate Office Reports to: Director or eCommerce Department/Sub-Department: Marketing/ Digital Commerce Salary: Starting at $90,000 What You’ll Do … As an SENIOR MANAGER, DIGITAL MERCHANDISING & SEARCH, your primary responsibilities will be:
- Product Discovery & Ownership – Leads the end-to-end strategy for onsite product discovery, including browse experiences, category structures, navigation, filters, sort logic, search relevance, and discovery-related content. Owns the vision for how product data and discovery platforms work together to support customer intent. Partners with Merchandising and Digital Experience team to ensure category and product-level experiences are intuitive, scalable, and aligned to how customers shop for furniture, mattresses, appliances, and home décor. Leads the ongoing vendor management for PIM and discovery tools.
- Team Leadership & Capability Building – Builds, leads, and mentors a high-performing Product Discovery and PIM team, both onshore and offshore as applicable. Clearly defines roles, responsibilities, and success metrics for discovery, taxonomy, and PIM-focused team members. Establishes scalable workflows, standard work, and governance for product data management, enrichment, and discovery optimization. Coaches team members to become subject-matter experts in discovery technologies.
- Data Reporting and Insights – Leverages analytics tools (e.g., GA4, Unbxd analytics, PIM reporting, behavioral analytics) to evaluate discovery and product data performance at the category, collection, and product level. Develops reporting frameworks and insights that inform merchandising decisions, content strategy, and UX improvements. Conducts competitive research to stay ahead of ecommerce discovery, PIM, and taxonomy best practices.
- Performance Optimization - Owns discovery-related KPIs such as browse engagement, filter usage, search refinement, PDP view rate, data completeness, attribute usage, and assisted conversion. Use analytics, testing, and customer behavior insights to identify friction points and opportunities. Leads ongoing optimization of iterative enhancements, and continuous performance reviews across discovery and PIM initiatives.
- PIM Strategy, Data Architecture & Product Models – Owns the PIM strategy and data architecture including product models, variant structures, attributes, families, and enrichment workflows for both CITY Furniture and City Home. Ensures product data models are future-proofed to support new categories, marketplaces, omnichannel use cases, and advanced discovery features. Establishes governance and quality standards to ensure product data accuracy, consistency, and usability across all digital touchpoints.
- Personalization & Intelligent Discovery – Partners with Marketing, UX, and Technology to plan and evolve intelligent discovery experiences powered by high-quality product data and behavioral signals. Supports the roadmap for AI-driven search, recommendations, guided selling, and adaptive browse experiences that improve relevance and customer confidence.
- Additional duties may be assigned as needed, beyond those listed in the responsibilities. Changing business conditions may trigger changes to job responsibilities (i.e., COVID-19).
- Competencies and Job Specific Skills
- Strong customer-centric mindset
- Passion for online shopping
- Strategic thinking with executional rigor
- Data fluency and analytical problem solving
- Cross-functional influence and stakeholder management
- Prioritization and roadmap planning
- Change leadership and adaptability
- Clear and effective communication
- Technology and platform fluency
- Education & Work Experience:
- Bachelor's degree in business, Marketing, UX, Analytics, or a related field (or equivalent experience)
- 4-6+ years of experience in ecommerce, digital product, merchandising, or discovery-related roles; 3+ years of leadersihp experience
- Prior experience owning browse, search, filters, or onsite discovery strategies
- Retail or home furnishings experience a plus
- Work Environment & Schedule:
- Monday through Friday
- Limited nights and weekend hours based on business needs.
- 5% Travel
- Physical Requirements:
- Prolonged sitting and working on a computer
- Technology Requirements:
- Expert knowledge in leading product discovery and search platforms such as Unbxd, Algolia, Bloomreach Discovery, Coveo, Constructor, or Klevu (search, browse, recommendations)
- Expert-level experience with PIM, including product models, enrichment workflows, and data governance or Similar. Akeneo, Salsify, Pimcore, Syndigo or similar.
- Experience designing scalable product data architectures to support ecommerce, marketplaces, and omnichannel use cases
- Strong knowledge of web analytics platforms (GA4 preferred)
- User behavior and experimentation tools (e.g., Microsoft Clarity, A/B testing platforms)
- Collaboration and delivery tools (Teams, Jira, Confluence or similar)
- Working knowledge of PIM/DAM integrations a plus
- Certifications / Licenses
- Google Analytics Certified
- Valid Florida Driver’s License
- Competitive and Transparent Compensation
- Visibility into all Associate-level pay ranges within your department
- Opportunity for performance-based and profit sharing bonuses
- Associate Well-being
- Workforce and Demand Planning for Leveled Workload
- Paid Vacation & Sick Time
- Paid Parental leave
- Opportunity for Flexible Work Environment and Schedule (varies by department and role)
- Community involvement and volunteer opportunities
- Health Benefits
- Free virtual healthcare services (for Associates enrolled in our medical plans)
- Medical options include Employer-funded HSA options
- Vision to support your eye health and well-being
- 100% Employer-paid Dental option available to all Associate
- Employee Assistance Program (EAP)
- Life & Disability Insurance 100% employer-sponsored options
- Voluntary Insurance (Accident, Hospital, Critical Care, etc.)
- Retirement Benefits
- 401(k) - once enrolled, Associates are 100% vested with discretionary Company Match
- Roth 401K Option
- Financial Wellness webinars
- Growth Opportunities
- 90% Promote from Within
- Access to various training for professional development
- Individual Development Plan (IDP) (varies by department)
- Associate Purchase Discount Program
- And so much more….
- Apply
- Submit your application and resume
- Application Review
- A CITY Furniture Recruiter will carefully review your qualifications
- Virtual Interview
- Complete your short video interview with our AI Virtual Assistant, Zara
- Recruiter Review
- Your interview will be reviewed by a recruiter
- Recruiter Follow up
- A recruiter will contact you by phone to discuss next steps and answer any questions you may have
- Hiring Manager Interview
- Meet with the hiring manager for a video or in-person interview
Posted 2026-02-26
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