Remote Client Agent - Entry Level

Globe Life AIL - Lisa Russel
Jacksonville, FL

About the Role

Join a trusted organization with a legacy of serving working-class families since 1951. As a Benefit CSR Specialist , you will play a vital role in helping clients understand and enroll in life, accident, and supplemental health benefits—all through virtual Zoom meetings from the comfort of your home.

This position allows you to build meaningful, long-term client relationships while supporting our mission to protect families and provide financial peace of mind.

Responsibilities

• Contact clients who have requested information regarding their benefits
• Schedule and conduct virtual benefit reviews via Zoom
• Clearly explain coverage options and guide clients through the enrollment process
• Complete accurate documentation and reports following each client interaction
• Provide exceptional service while maintaining professionalism and efficiency

Suggested Qualifications

• Strong communication skills with the ability to build trust and rapport
• Basic computer proficiency for virtual meetings and digital documentation
• Self-motivated with a service-oriented mindset
• Outgoing and engaging personality focused on client satisfaction
• Excellent time management and organizational skills
• Prior leadership experience is a plus, with clear opportunities for advancement

Job Benefits

100% Remote – Work from anywhere in the U.S.
Weekly Pay with a structured schedule designed for success
Performance-Based Bonuses
Health Insurance Reimbursement Program
Company-Provided Life Insurance Coverage
Flexible Schedule aligned with your lifestyle
Retirement Plan for long-term financial security
Renewal Opportunities for consistent, ongoing income growth

About Us

We are a Fortune 600 company , ranked among the top 15 insurance firms worldwide . Through partnerships with major organizations such as the Dallas Cowboys and Texas Rangers Ballpark , we operate the largest distribution network within the American Income Life Division of Globe Life.

With a presence across North America, we are consistently recognized as one of the best workplaces in the industry , known for stability, growth opportunities, and a people-first culture.

Join Us

If you are passionate about protecting families and seeking a flexible, remote career with long-term growth, apply today and become part of a legacy built on service, integrity, and excellence.

Posted 2026-01-30

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