Administrative Assistant / Hearing Reporter

Business Support Services of Salem
Jacksonville, FL

Business Support Services is seeking a professional to provide verbatim reporting of Social Security disability hearings for the Office of Hearings Operations (OHO).

Major Duties and Responsibilities of a Verbatim Hearing Reporter (VHR):

  • The examples provided do not cover all the duties that the incumbent in this position may be required to perform.
  • Ensure timely access to equipment, software and files so that hearings start on time and participants are recorded properly.
  • Continuous live monitoring of recordings ensures that each administrative hearing has a full and precise transcript or recording.
  • Prepare and submit PDF files summarizing each hearing.
  • Report daily details and upload documents via employee website.
  • Gather and distribute exhibits and supporting materials during the hearing, as needed.
  • Provide administrative support, as needed.

Knowledge, Skills, and Abilities:

  • High School Diploma or equivalent.
  • Knowledge of English grammar, punctuation and spelling.
  • Knowledge of Adobe, MS Teams and Excel.
  • Ability to operate a desktop computer
  • Demonstrates professionalism and the capacity to foster positive working relationships with colleagues and the general public.
  • Ability to understand and follow verbal and written instructions.
  • The Candidate must demonstrate strong attention to detail and the capacity to adhere to established processes and procedures, ensuring precision in document preparation and reporting.
  • Consistently upholds confidentiality while always maintaining a professional appearance and demeanor.
  • Must be punctual & trustworthy.
  • Must have reliable transportation.
  • Must type 40 adjusted WPM.
  • Must be self-motivated and self-managed.
  • Legal or medical terminology (helpful but not mandatory).
  • Ability to organize and maintain accurate files and records.
  • Ability to pass a standard government background check


Training is provided, previous VHR or legal experience is not necessary.

Posted 2026-05-17

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