Corporate Leasing Trainer
Blue Roc Premier
Lakeland, FL
Overview The Corporate Leasing Trainer will support the Regional Operations Specialist in delivering high-impact leasing education across the Blue Roc portfolio. This role will focus on developing, facilitating, and reinforcing leasing training programs for onsite teams, ensuring consistency in lead management, touring, follow-up, and closing techniques across all communities. This position is designed to help elevate leasing performance while allowing leadership to continue expanding manager, regional, and assistant manager training initiatives. Essential Duties And Responsibilities
- Deliver leasing training sessions virtually and onsite for new hires and existing leasing teams
- Support Blue Roc University curriculum development, including Leasing Orientation, Funnel training, marketing training, and follow-up best practices
- Train teams on lead management, guest cards, follow-up, and closing techniques (including BR closing standards)
- Assist with Funnel dashboard training and lead tracking accountability for managers and regionals
- Train leasing staff on ILS marketing standards, specials postings, and online listing accuracy
- Review property performance reports and identify training opportunities tied to occupancy goals
- Assist with creating training manuals, PowerPoints, checklists, and onboarding materials
- Partner with Regional Managers to support distressed or underperforming properties
- Conduct mock tours and role-play sessions to improve closing ratios and objection handling
- Help monitor leasing KPIs such as closing ratios, response times, lead conversion, and retention
- Provide feedback to leadership on recurring leasing issues, process gaps, and training needs
- Strong leasing and sales skills with proven closing ability
- Training and presentation skills
- Clear communication and coaching ability
- Detail-oriented with strong follow-through
- Ability to simplify complex processes for onsite teams
- Strong problem-solving skills
- Professional confidence and leadership presence
- Ability to travel and support multiple properties
- Strong organizational and time-management skills
- Ability to work with cross-functional teams
- Gives and welcomes feedback in a professional, constructive way
- Demonstrates strong group presentation skills
- 3–5+ years in multifamily leasing, assistant manager, or property management role
- Proven success improving leasing performance or occupancy
- Experience training or mentoring leasing consultants preferred
- Experience with Entrata, Funnel, and ILS marketing platforms preferred
- Valid driver’s license
- CAM, NALP, or similar certification preferred
- Advanced PowerPoint skills required (professional training decks)
- Excel skills for trackers, KPIs, leasing metrics
- Word for training manuals and documentation
- Entrata and Funnel experience preferred
- Canva or similar design tools preferred
- Impartir sesiones de capacitación en arrendamiento de manera virtual y presencial para nuevos empleados y equipos existentes.
- Apoyar el desarrollo del plan de estudios de Blue Roc University, incluyendo Orientación de Arrendamiento, capacitación en Funnel, capacitación en marketing y mejores prácticas de seguimiento.
- Capacitar a los equipos en gestión de prospectos, tarjetas de visitantes (guest cards), seguimiento y técnicas de cierre (incluyendo los estándares de cierre de BR).
- Asistir con la capacitación del panel de Funnel y la responsabilidad en el seguimiento de prospectos para gerentes y regionales.
- Capacitar al personal de arrendamiento en estándares de marketing en ILS, publicación de promociones y precisión en los listados en línea.
- Revisar reportes de desempeño de las propiedades e identificar oportunidades de capacitación alineadas con metas de ocupación.
- Apoyar en la creación de manuales de capacitación, presentaciones en PowerPoint, listas de verificación y materiales de incorporación.
- Colaborar con los Gerentes Regionales para apoyar propiedades en dificultades o con bajo desempeño.
- Realizar recorridos simulados y sesiones de juego de roles para mejorar las tasas de cierre y el manejo de objeciones.
- Ayudar a monitorear KPIs de arrendamiento como tasas de cierre, tiempos de respuesta, conversión de prospectos y retención.
- Proporcionar retroalimentación al liderazgo sobre problemas recurrentes en arrendamiento, brechas en procesos y necesidades de capacitación.
- Sólidas habilidades de arrendamiento y ventas con capacidad comprobada de cierre.
- Habilidades de capacitación y presentación.
- Comunicación clara y capacidad de coaching.
- Orientación al detalle con fuerte seguimiento.
- Capacidad para simplificar procesos complejos para equipos en sitio.
- Sólidas habilidades de resolución de problemas.
- Confianza profesional y presencia de liderazgo.
- Capacidad para viajar y apoyar múltiples propiedades.
- Fuertes habilidades organizativas y de gestión del tiempo.
- Capacidad para trabajar con equipos multifuncionales.
- Ofrece y recibe retroalimentación de manera profesional y constructiva.
- Demuestra sólidas habilidades de presentación ante grupos.
- 3–5+ años en arrendamiento multifamiliar, asistente de gerencia o administración de propiedades.
- Éxito comprobado en la mejora del desempeño en arrendamiento o niveles de ocupación.
- Experiencia capacitando o guiando a consultores de arrendamiento (preferido).
- Experiencia con Entrata, Funnel y plataformas de marketing ILS (preferido).
- Habilidades avanzadas en PowerPoint (presentaciones profesionales de capacitación).
- Manejo de Excel para rastreadores, KPIs y métricas de arrendamiento.
- Word para manuales y documentación de capacitación.
- Experiencia con Entrata y Funnel (preferido).
- Habilidades de presentación virtual utilizando Teams/Zoom.
- Canva u otras herramientas de diseño similares (preferido).
Posted 2026-02-26
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