Workday HCM Functional Analyst ( {{city}})

We are partnered with a major retail company in Miami who has an immediate need for a Workday HCM Functional Analyst !

**This role will require 3 days a week onsite in Miami**

Responsibilities:

System Setup & Maintenance

• Configure and maintain the Recruiting , Onboarding , Talent , and Learning modules within Workday.
• Oversee the setup of job requisitions, onboarding steps, training programs, and performance review templates.
• Administer security roles and business process configurations tied to the supported modules.

Issue Management & Continuous Improvement

• Troubleshoot and resolve system-related issues affecting job postings, onboarding processes, and learning assignments.
• Escalate complex technical problems and conduct root cause analysis.
• Track recurring issues and recommend enhancements to improve system efficiency and user experience.

Testing & Process Documentation

• Design and execute test scenarios for new features, updates, and regular system releases.
• Maintain thorough documentation, including system changes, workflows, and audit logs.

Data Integrity & Reporting

• Ensure data accuracy throughout the recruitment and employee lifecycle.
• Partner with analytics teams to support reporting needs and monitor key performance indicators related to talent processes.

Cross-Team Collaboration & Stakeholder Support

• Work closely with HR stakeholders to translate functional requirements into effective Workday solutions.
• Provide training, guidance, and documentation to support system rollouts and changes.
• Collaborate with other People Information Technology (PIT) analysts to ensure seamless integration and coordination between Workday modules.

Required Qualifications

• Bachelors degree in Business, Information Systems, Human Resources, or a related field.
• At least 3 years of experience working with Workday HCM , with hands-on support in a minimum of two modules : Recruiting, Talent, Onboarding, or Learning.
• Proven background in system configuration, business process optimization, and data validation.
• Fluency in English and Spanish is strongly preferred.

Skills & Technical Expertise

• Solid understanding of core HCM processes and how they interact across modules.
• Strong analytical and problem-solving skills, with a focus on usability and data integrity.
• Excellent communication skills and experience working collaboratively with HR teams and stakeholders.
• High attention to detail and experience working in multi-module testing environments .
• Proficient in XML coding , especially through EIBs (Enterprise Interface Builder) and Workdays Integration Builder .
• Working knowledge of software development life cycle (SDLC) principles and ability to guide IT teams on Workday-specific integration strategies .
• Broader programming experience in languages such as Python or JavaScript is a plus.