Data Entry Specialist

Election Support Rep Needed! Contract: Short-term contract through November 2026 (Paid training included) Are you tech-savvy, organized, and looking for a meaningful short-term role this fall? Join our county election operations team! We need sharp, detail-oriented professionals to handle incoming inquiries and ensure a smooth election season. No prior election experience needed—we will fully train you during your first few days!

Key Responsibilities

• Manage Election Inquiries: Answer incoming calls from voters, poll workers, and the general public with professionalism and strict neutrality.

• Meticulous Note-Taking: Listen actively to take detailed, real-time notes and messages within our database.

• Accurate Message Routing: Efficiently route urgent inquiries, complaints, or technical issues to the correct department.

• Navigate Tech with Ease: Use your great computer skills to quickly learn and operate specialized election software.

• Provide Reliable Info: Reference provided guidelines to answer questions regarding polling locations, deadlines, and voting hours.

• Stay Cool Under Pressure: Handle high-volume or sensitive calls with patience, calm, and a customer-focused demeanor.

• Protect Voter Privacy: Maintain absolute confidentiality and data security at all times.

What We’re Looking For

• Computer Savvy: Fast typing skills and comfort adapting to new software.

• Great Communicators: Excellent listening, summarizing, and message-taking abilities.

• Commitment: Reliability to see the contract through the end of November 2026.

Why Apply?

• Fast-Track Hiring: Skip the multi-round headache with our 1-time interview process.

• Paid Training: We give you all the tools and knowledge you need to succeed right from the start.

salary: $16 - $17 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School

Responsibilities

• Manage High-Volume Election Inquiries: Act as the primary point of contact for incoming calls from voters, poll workers, and the general public, providing professional and helpful assistance.

• Accurate Message Routing: Efficiently take detailed messages and route urgent election-related inquiries, complaints, or technical issues to the appropriate department or supervisor.

• Meticulous Data Entry & Note-Taking: Utilize great typing skills to log real-time, accurate notes of caller interactions, questions, and resolutions within the database.

• Navigate Election Software & Systems: Maintain a high level of computer savvy to quickly learn, adapt to, and operate specialized election management software and internal communication tools during the initial training period.

• Information Dissemination: Quickly reference provided guidelines and training materials to answer standard questions regarding polling locations, registration deadlines, and voting hours.

• De-escalate Sensitive Calls: Handle emotionally charged or politically sensitive inquiries with strict neutrality, patience, and a calm demeanor.

• Maintain Strict Confidentiality: Adhere to all election privacy protocols and data security guidelines when handling sensitive voter information.

The essential functions of this role include:

• working in a smoke free environment
• working up to 2 hrs of overtime per week

Skills

• Customer Service (2 years of experience is required)
• Note taking (2 years of experience is required)
• Microsoft Excel (2 years of experience is required)
• Email correspondence (1 year of experience is required)
• Administrative Duties (1 year of experience is required)
• Phones (2 years of experience is required)
• Reliable (3 years of experience is required)
• Commitment (2 years of experience is required)
• Basic Computer Skills (2 years of experience is required)
• Customer support (2 years of experience is required)

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.