ROI Processor- Radiology Imaging

Job Description

Job Description

Who We Are: With a diverse team of more than 800 people, HealthMark is set apart by our culture, commitment to excellence, and dynamic contributors. We believe in fostering growth, celebrating success, and providing opportunities for every team member to thrive. Joining HealthMark means being part of a thriving organization recognized as a Top Workplace by USA Today. Not only that, but we’ve made it on the Inc. 5000 list of fastest-growing companies for ten years.

Not only will you get to contribute to the healthcare ecosystem by making health information more accessible to patients, you will also join a forward-thinking team of innovators who are passionate about the work we do and the people we serve.

What We Do: HealthMark is on a mission to revolutionize how medical records are released to patients, providers, and other stakeholders. We provide tech-enabled solutions that help health systems, hospitals, FQHCs, provider-led networks, and other care providers deliver the right medical records to the right patient.

What We Offer:

• A collaborative and supportive work environment that values your ideas
• Opportunities for professional development and career advancement
• Competitive benefits, including medical, dental, and vision insurance, 401k matching, remote opportunities, paid time off, and a paid volunteer day of your choice
• The chance to make an impact in the health information field every day

Join us in shaping the future of release of information!

Location: Florida- remote - EST time zone

Entry-level job duties include but not limited to:

• Accurately process medical record requests, this includes fulfilling requests that ask for medical, billing, and/or images to be sent in pdf, DVD, or secure email for all assigned clients.

• Burn multiple CDs at one time using a desktop computer and laptop

• Monitor client queues and clear daily

• Identify and notify Lead if additional help is needed due to high volume

• Notify Lead of any issues preventing processing, i.e. access issues, system speed

• Communicate professionally with other teams to fulfill job duties

• Reports directly to the POD Lead

• Send daily End of day screenshots to Lead and Manager

• Work occasional overtime to assist as needed in overflow processing due to high volume issues and/or coverage issues

• Abide by HIPAA guidelines while ensuring the confidentiality of PHI

• Attend all standups the team has each week

• Report all hours worked accurately into ADP

• Enter stats accurately in self-report tracker

Qualities that the candidate for this position should include:

• Ability to work in a high volume and fast paced environment

• Ability to multitask to meet deadlines and daily goals

• Fast learner

• Quick worker

• Team player

• Positive attitude

• A go getter looking to more than the minimum requirement.

In accordance with our company policy, Full Time Employees are eligible for the following benefits:

• Robust Health Insurance Plan Options with Company Coverage

• Company HSA Account Contributions for Eligible Health Plans (Medical BCBS)

• Vision and Dental Plan Options

• STD. LTD, Life. Life AD&D, EAP

• Competitive Paid Time Off including Paid Holidays

• 401(k) Plan Offering with Employer Matching

Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.

Job Type: Full-time