People & Culture Coordinator
- Serve as the first point of contact for all team member inquiries, providing a warm and professional approach.
- Support the execution of engagement initiatives, celebrations, recognition programs, and community partnerships.
- Assist in onboarding processes, ensuring each new team member’s first day reflects the Delano legacy.
- Help organize monthly celebrations, recognition events, and communication campaigns.
- Uphold and represent the Delano values in every interaction, fostering a culture of elegance, empathy, and excellence.
- Partner with the Director of People & Culture to continuously elevate the team member experience.
- Support sustainability and social responsibility initiatives as part of the hotel’s ESG commitments.
- Manage team member files and documentation in compliance with company standards and local laws.
- Support payroll preparation through timesheet auditing, status updates, and related documentation.
- Ensure HR systems and reports are kept up to date and accurate.
- Assist in the preparation of departmental correspondence, forms, and internal communications.
- Coordinate interview scheduling, candidate communication, and pre-employment documentation.
- Support the full onboarding process, including preparation of offer letters, welcome packets, and orientation materials.
- Maintain accurate recruitment tracking and applicant data.
- Any other reasonable duties as assigned by the supervisor or manager
- We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service
- Communicate effectively, both verbally and in writing, to provide clear direction to the teams.
- Communicate with team members using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information.
- Remain calm and alert, especially during emergency situations.
- Make decisions and take actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
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