Executive Director
- Bachelor’s degree or equivalent experience and knowledge in hospice or healthcare operations and sales management
- At least 3 years of progressive experience managing operations in healthcare, hospice preferred
- Demonstrated ability to supervise and direct management personnel
- Understanding of business processes and systems that support the healthcare industry
- Experience in changing organizational processes to implement standard methods and practices
- Must have an outstanding interpersonal, communication and presentation skills along with a strong executive presence
- Possess good organization, people and problem solving skills and the ability to multi-task many projects and strategies simultaneously
- Knowledge of business management and a working knowledge of the Medicare Hospice Benefit preferred
- Experience with EMR/Customer Relationship software is a plus
What You Will Do:
- Organize and direct Agency's ongoing functions, including operational and organizational planning, budgeting and monitoring progress toward operational and strategic goals
- Ensure interdisciplinary care is provided while ethical business and clinical practice are maintained
- Direct staff in performance of duties including admission, discharge, transfer, revocation and provision of services to patients
- Ensure documentation of services provided is accurate and timely
- Employ qualified personnel and ensure adequate staff education and evaluation, including orientation, in-service, continuing education, competency testing and performance improvement. Ensure maintenance of personnel records
- Ensure appropriate staff supervision during all service hours and insure support services are available to staff
- Responsible for supervision and evaluation of family satisfaction surveys
- Manage conflict and complaint resolution
- Implement and monitor effective budgeting and accounting system that promotes the health and safety of the agency's patients and monitors business operations to ensure financial stability
- Participate in quality improvement activities including appropriate policies are developed and implemented to accomplish identified outcomes
- Evaluate services and staff against measured outcomes
- Ensure actionable objectives are derived from the evaluation of these services and personnel
- Performance of other duties as required
- Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures
Full Time Employee Benefits
- Competitive Pay
- Medical, Dental & Vision insurance
- Paid Time Off
- Paid holidays
- 401k with up to 4% employer matching
- Tuition reimbursement
- Company car for qualifying individuals
- Mileage reimbursement
Working with Heart'n Soul Hospice
Our purpose is to ensure that appropriate end of life health care is available to ALL members of the community.
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