Language Interpreter

: Medical Interpreter

• Provide Spanish interpretation in the surgical areas (2 nd and 6 th floor) from 6:30am to 10:30am.

• Convert a spoken message into the equivalent without adding, omitting, or changing the meaning in the target language.

• Identify barriers to effective clear communication in Surgical Services and throughout the hospital.

• Translate written materials into Spanish as requested.

• Participate in departmental and hospital Quality Improvement projects to improve processes and services consistent with the goals of Nemours Children's Hospital.

• Round with physicians and nursing staff to ensure parents can participate in pre-op assessments, surgical and anesthesia consents, and post-op surgical outcome reports.

• Assist with coordination of language services program.

• Computer literacy to use electronic medical record.

FAC Coordinator

• Facilitate and coordinate recruitment of new parent advisors.

• Follow up on new referrals, applications, and interviews for parent advisor candidates.

• Work with Volunteer Services to onboard new parents.

• Coordinate and facilitate orientation for new parent advisors.

• Meet with providers and divisions to educate on the function of the FAC and encourage referrals.

• Work with Marketing and Communications as well as social media to increase awareness and recruitment.

• Coordinate monthly FAC meetings, agenda and follow up on items arising from the meetings.

• Attend the weekly FAC planning meetings and follow up on tasks identified during meeting.

• Receive requests for agenda items, discuss requests with staff and determine appropriateness of the request.

• Create awareness in the Share Governance structure of the role of the parent advisor.

HIgh School Diploma Required

Certified Medical Interpreter preferred

1+ years relevant experience