Community Experience & Merch Coordinator

Statusphere is seeking a Community Experience Coordinator to support creator relationships by delivering thoughtful gifting experiences that celebrate milestones, build loyalty, and strengthen the creator community. This role manages the end-to-end creator gifting program to drive engagement and help reactivate past creators through meaningful touchpoints, reporting to the Community & Social Media Manager.

Responsibilities will include:

• Conceptualize, plan, and lead creator relationship touchpoints, including personalized gifts and printed materials for life events, hardships, holidays, and key milestones
• Proactively identify and execute gifting opportunities to strengthen relationships and foster long-term loyalty
• Own end-to-end execution of gifting initiatives, including ideation, design, sourcing, and ordering
• Manage inventory, vendor relationships, and budgets for all gifts and merchandise to ensure cost-effective and timely execution
• Coordinate with Fulfillment to monitor inventory levels and reorder as needed
• Brainstorm, develop, and lead creator merch initiatives to increase brand awareness and community, including merch drops, campaigns, events, contests, and giveaways
• Work with the marketing team to create and manage swag and merchandise materials for events, ensuring brand consistency and high-quality execution
• Identify opportunities for brand partners to contribute products to gifting initiatives, encouraging brand tagging and increasing product visibility
• Support and assist with gifts and branded merchandise for brand contacts as needed, partnering cross-functionally with Customer Success teams
• Partner with Creator Social and Community teams to design creator merchandise that aligns with the brand, creator needs, and social-sharing potential
• Build and maintain a scalable gifting playbook, including guidelines for timing, personalization tiers, and brand standards
• Track and analyze creator engagement, retention, and gifting campaign KPIs, surfacing notable trends to inform community initiatives and drive reactivation
• Other duties and projects as assigned

You’re a great fit if you:

• Bring a strong eye for design and branding, with experience creating visually compelling, on-brand assets like printed materials, merch, and branded items
• Demonstrate a deep understanding of what creators are excited to receive and share, translating the brand into thoughtful, trend-forward physical and digital touchpoints
• Can take high-level creative concepts and bring them to life thoughtfully and cohesively, considering all aspects of the creator experience
• Stay tapped into social trends, creator culture, and online community behaviors, bringing creative ideas to life through timely and authentic engagement strategies
• Have a genuine passion for building and maintaining relationships, demonstrating empathy and care in every interaction
• Work efficiently with high attention to detail, prioritizing and managing multiple projects simultaneously
• Exhibit a self-starter attitude, acting and reacting professionally in challenging situations, and proactively driving projects
• Thrive in cross-functional environments, balancing independent execution with strong collaboration and openness to feedback

Qualifications:

• 1-2 years of experience in influencer, brand advocacy programs, or social media marketing, with exposure to curating merch/PR materials, developing influencer gifting, and/or creating experiences end-to-end
• Familiarity with design tools such as Canva (or similar platforms) to independently design or communicate design needs for assets
• Associates or Bachelor’s degree preferred in Graphic Design, Marketing, Communication, Public Relations, or related field

Additional Details:

• Travel: 15-20% for events and gifting support
• Full-Time, 40 hours per week, Monday - Friday
• Remote/Virtual

Total Compensation

The hourly range for this position is $22–$26. Compensation decisions are influenced by factors including education, prior experience, training, skills, certifications, market demand, and internal equity.

Additional benefits include:

• Medical, Dental, and Vision insurance
• PTO and paid holidays
• 4% 401(k) match
• Fully remote flexibility
• Paid parental leave
• Employee stock options
• Opportunities for growth and leadership in a fast-growing company
• Collaborative, innovative, positive, team-oriented culture

Application Requirement

Applicants are required to submit a Canva link to a t-shirt design concept for the Statusphere creator community, reflecting something creators would be excited to receive and share while aligning with the Statusphere brand. Applications without a design link will not be considered.