Data Insights Analyst
- Interpret data, analyze results using statistical techniques, and provide ongoing reports.
- Build, maintain, and optimize interactive dashboards and reports in Tableau Desktop and Tableau Cloud.
- Demonstrate expertise in Tableau features (calculated fields, data blending, Tableau Prep, dynamic parameters, Viz in Tooltip, dashboard interactivity).
- Publish and share dashboards via Tableau Cloud, manage permissions, and collaborate with business users.
- Perform client profiling, behavior analysis, and segmentation to support CRM strategy development.
- Develop data-driven models to evaluate and increase product profitability.
- Create benchmarks, robust reporting, interactive dashboards, and key metrics to optimize profitability, revenue, and sales growth.
- Leverage cloud-based technologies (e.g., AWS) for data extraction, transformation, and visualization.
- Use business intelligence applications (Tableau, Quicksight, etc.) to develop and validate analytics.
- Implement modeling solutions for new client acquisition, cross-selling, and retention programs.
- Manage all steps of analysis: requirements gathering, methodology development, data pulling, processing, analysis, insight formulation, and results delivery.
- Collaborate with data science and engineering partners to meet business data needs.
- Prepare reports and exhibits; use storytelling skills to deliver clear, concise, and actionable insights.
- Run advanced analytics (e.g., logistic regression, decision trees).
- Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
- Adheres to Bank policies and procedures and completes required training.
- Identifies and reports suspicious activity.
- Minimum 2 years of professional experience in data analysis, ideally in financial services required
- Proven record of building Tableau dashboards—portfolio or examples required
- Demonstrated proficiency in SQL, including advanced concepts such as joins, window functions, Common Table Expressions (CTEs), stored procedures, views, and materialized views required
- Technical expertise in data models, database design, data mining, and segmentation techniques required
- Proficiency in Python for data manipulation required
- Experience with Microsoft Office (Word, Excel, Access, PowerPoint) required
- Experience working with AWS analytics services, such as Athena, Redshift, and Glue Data Catalog preferred
- Exposure to cloud-based data warehousing and ETL processes preferred
- Experience with data governance, privacy, or compliance frameworks preferred
- Advanced proficiency in Tableau Desktop and Tableau Cloud, with ability to articulate and demonstrate key features.
- Familiarity with CRM data (preferably Salesforce).
- Strong analytical skills and attention to detail.
- Excellent interpersonal and communication skills.
- Ability to manage multiple projects in a deadline-driven environment and drive projects to completion with minimal guidance.
- Ability to explain Tableau features and business impact to both technical and non-technical audiences.
- Familiarity with advanced statistical modeling and machine learning concepts.
- Understanding of banking products, customer segmentation, and financial KPIs.
- Candidates residing in locations within BankUnited's footprint may be given preference.
- Discuss their Tableau experience and walk through dashboard design and optimization.
- Explain Tableau features and business impact to both technical and non-technical audiences.
- Demonstrate proficiency in SQL, including advanced concepts (JOINs, window functions, CTEs, stored procedures, views, materialized views).
- Answer scenario-based questions about advanced Tableau features, SQL use cases, and real-world business impact.
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