Field Service and Inventory Technician

Job Description

Job Description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem is looking for a Field Service and Inventory Technician to report to our Fort Lauderdale, FL location and support both field service operations and inventory/warehouse functions. This role is approximately 50% field-based and 50% warehouse/inventory -focused, supporting our water treatment equipment and service teams across the surrounding area.

What your day will look like as a Field Service and Inventory Technician

The Field Service and Inventory Technician is responsible for the installation , service, and maintenance of water purification equipment at customer sites , utilizing a company service vehicle. In addition, this role plays a key part in warehouse operations, inventory management, and material readiness to ensure efficient field service execution.

Field Service Responsibilities (Approximately 50%)

• Install, service, troubleshoot, and maintain water treatment and purification equipment at customer sites
• Perform routine maintenance, inspections, and basic repairs
• Identify and resolve potential safety concerns at customer locations
• Maintain a high level of professionalism in a customer-facing role
• Accurately document service activities using Microsoft Office tools and smart devices
• Participate in a compensated on-call rotation with occasional afternoons/weekends

Inventory & Warehouse Responsibilities (Approximately 50%)

• Receive, inspect, stock, and organize parts, tools, and water treatment equipment in the warehouse
• Maintain accurate inventory levels through tracking, cycle counts, and system updates
• Pick, stage, and prepare materials and equipment for scheduled field service jobs
• Coordinate inventory replenishment and communicate material needs with service and operations teams
• Maintain a clean, safe, and organized warehouse environment
• Load and unload service vehicles as needed to support daily operations

Equipment-specific training will be provided. We are willing to train the right person; however, prior technical, mechanical , plumbing, warehouse, or inventory experience is strongly encouraged.

This position has general day shift hours with overtime opportunities.

Benefits for Field Service and Inventory Technicians

• Health, Dental, and Vision insurance available on your 1st day of employment

• Generous retirement savings plan

• Generous PTO package and paid holidays

• Career progression and development plans

• Company wellness, rewards and recognition, and employee discount programs

Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and a competitive benefits package. If you believe we would be the right fit for you, please apply today.

Position Requirements for Field Service and Inventory Technicians

• High school diploma or equivalent
• One year of work experience preferred
• 1–2 years of technical experience preferred; industrial or commercial process water experience a plus
• Warehouse, inventory control, or logistics experience preferred
• Experience with Microsoft Office and the ability to utilize smart devices
• Ability to work in a high customer-facing role
• Ability to identify and remedy potential safety concerns
• Ability to lift, move, and handle equipment and materials in a warehouse environment
• Ability to pass a background check, drug screen, MVR, and DOT physical
• Valid driver’s license with a clean driving record

You should be proficient in:

• Mechanical Troubleshooting Skills
• Inventory Management & Control
• Equipment Repair & Maintenance