Duty Manager
JOB SPECIFICATIONS:
- Manage the day-to-day operations with primary responsibility over scheduling/staffing, managing daily budgeted hours, and limiting overtime of the operation.
- Train/retrain all personnel in airline/airport procedures, safety procedures, and company policies.
- Responsible for the scheduling of all airport employees insuring adequate coverage.
- Maintain good employee relations. Handle employee problems in an efficient and effective manner. Client Relations
- - Effectively communicate with senior airline management and project a positive image in responding to inquiries from airlines, staff and the public.
- Adhere to company policies and procedures and participate in achievement of company objectives.
- Perform other duties as requested.
REQUIREMENTS:
- Motivated leaders who are willing to roll-up their sleeves and work alongside the employees
- 2 years of progressive management experience in a Customer Service environment preferred.
- 2 years' experience & proven success in managing
- Experience hiring, coaching counseling, staff planning, achieving budget goals
- Must be available weekends/holidays
- Operations, Airline or Hospitality experience required.
- Working knowledge of financial reports and budgets
- Excellent communication skills
- Strong computer skills; Word, Excel, data entry skills
- Flexibility, multitasking and experience working in a changing environment
Additional Details : The pay rate shown is an overall company range provided for transparency. Since compensation can differ by location, the exact rate for the position you applied for will be confirmed during the screening process.
Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
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