General Retail Sales Manager
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
- Oversee day-to-day operations
- Manage employee and center appointment schedule
- Drive sales growth
- Maintain budgets and optimize expenses
- Set policies and processes
- Ensure employees work productively and develop professionally
- Oversee recruitment, hiring and training of new employees
- Evaluate and improve operations and financial performance
- Direct the employee assessment process
- Prepare regular reports for upper management
- Ensure staff follows health and safety regulations
- Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
- Advocate for all dogs in our care and in our community
- Incorporate the value of Scenthound’s brand, Mission and Core Values
- Drive membership sales through health and wellness education
- Administer training program to ensure all staff are knowledgable
- Lead and support the Scenter Management Team to reach and exceed our key performance goals
- Be a culture-driven leader and inspire your team to seek growth
- Attend events and foster positive community-relations
- Ensure safety of staff, customers, and dogs at all times
- Responsible for manager and employee development through leadership, training, and performance reviews
- Perform other tasks and duties as assigned by leadership team
- Proven experience as a General Manager or similar executive role
- Experience in planning and budgeting
- Knowledge of business process and functions (finance, HR, procurement, operations etc.)
- Strong analytical ability
- Outstanding organizational and leadership skills
- Problem-solving aptitude
- Retail experience is a plus
- Ability to work an assortment of days, including weekends when needed
- Ability to manage with integrity, honesty, and knowledge that promotes the mission of Scenthound
- Strong leadership skills with ability to coach & mentor team members in a culture-first environment
- Excellent communication skills (verbal & written), including the ability to communicate complex ideas in simple terms
- Proficient computer and CRM skills (Microsoft Office, Internet, E-mail)
- Health insurance with generous company contribution
- Dental insurance
- Vision insurance
- Paid time off
- Company Paid Life and AD&D Insurance
- 401k plan
- Free grooming services for your dog
- Energetic, fun, loving work environment
- Unlimited growth potential with an expanding business
- $50,000 to $65,000 per year
- Performance-based bonuses
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