Receptionist (Cruise Ships)

Hermes Recruitment
Miami, FL

Job Description

Job Description

Helps guests complete registration cards, assigns rooms and accommodating special requests whenever possible. Places guests and room information in the appropriate front desk system and communicates this information to the appropriate personnel.

Responsibilities

  • Settling all administrative jobs as per company's directives
  • Following up on guests' requests that have been handed to the front desk
  • Co-responsible for the entire front desk area
  • Organizing and ensuring the realization of efficient and smooth check-in and check-out procedures Implementing and maintaining the company's standards within the front desk department
  • Preparing reports as requested
  • Maintaining a correct flow of information
  • Correctly handling all equipment within the front desk area, especially all IT devices Maintaining impeccable cleanliness, hygiene, and tidiness in the front desk area
Requirements
  • Fluently spoken English
  • Previous experience in a similar role
  • Hospitality degree will be considered an advantage
  • Pleasant and communicative character
  • Professional attitude and appearance
  • Reliability and hard work
  • Great team spirit
Benefits

  • Seasonal or permanent employment
  • Competitive salary and bonuses
  • Accommodation and meals
  • Health insurance
  • Flight tickets
Posted 2025-07-28

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