Outreach Prevention Specialist - Bilingual

About Us:

• If you’re looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you.
• Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay.
• We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference. 

What we offer: 

· Salary: $19.50 - $21.30

· Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it.

· Preventative care is 100% covered (free) on all plans.

· PTO is offered to full-time and part-time employees. 

· 11 days of PTO and 10 paid holidays annually. 

· Option to participate in the 401K plan with employer match. 

· $15,000 in employee Life Insurance paid for by Metropolitan Ministries.

· Employee Assistance Program

· Option to participate in supplemental group insurance plans at affordable rates.

· Tuition reimbursement program

· Training and career development.

· Discounted membership at the YMCA.

Job Functions:

The Outreach Prevention Specialist will ensure that clients are assessed according to the Outreach Policies and Procedures with an additional focus on screening clients in need of Financial Special Assistance, Prevention and Diversions in a timely and efficient manner. Additionally, this position is responsible for providing resources for clients while properly entering real-time data. 

Essential Responsibilities:

1. Directly responsible for assessing clients, providing client evaluations for determining services and approving those services based on policy, procedure and guidelines. 
2. Takes an active role in ensuring data collection is being performed based on department guidelines and reporting of data is timely and accurate to include accurate assessment notes. Ensures services are offered with a smooth and timely client flow exercising good stewardship and ensures Mission statement is fulfilled with each client interaction.
3. Prescreens applicants to determine services needed. Provides community resource information regarding other agencies, organizations and ministries to meet varying needs of clients.
4. Responsible for screening and submitting Special Assistance Services and works closely with the Outreach Prevention Team and Family Support Team for screening and administering Financial Special Assistance and Prevention Diversions.
5. Ensures services are offered within budgetary restraints and ensure mission statement is fulfilled with each client interaction.
6. Maintains flexibility and shift within grants and funding sources and all tasks assigned.
7. Handles all client information in a professional manner, exemplifying all professional confidentiality standards. Ensures all data is being entered accurately and timely.
8. Participates in Metropolitan Ministries’ events and holiday efforts including holiday tent registration and distribution. Participates in Bridge Builders and other fundraising events when needed.
9. Meets personal goals and actively contributes to the achievement of team and organizational targets/goals as stated on the KPI and in the annual plan. Attends required staff meetings and on-going trainings. Completes other duties as assigned.

Education and Experience:

A minimum of an Associate’s Degree or a minimum of 2 years experience working with individuals who are homeless or have mental health/substance abuse issues. Must be willing to continue education on homeless population and continue enhancing professional skills by taking initiative attending appropriate job related seminars, conferences and workshops.

Skill Requirements:

Requires heart for ministry and comfort working with poor and homeless families. Requires understanding of poverty, a high degree of maturity, strong inter-personal skills and the ability to work with low socio-economic and diverse populations facing crisis situations in a professional and diplomatic manner. Ability to work as part of a team within a multi-disciplinary framework. Demonstrates high computer literacy with knowledge of Microsoft Word, Excel, and Teams. Requires oral and written communication skills and the ability to write reports and conduct and participate in meetings. Must be fluent in both English and Spanish.

Physical Requirements:

Must have adequate hearing and speaking ability. Must be capable of working outdoors in sunlight and higher temperatures on occasion. Must have the physical, emotional, and spiritual stamina to handle job-related issues and stress. Must be able to lift 20 lbs or more.

Other:

Must demonstrate legal authorization to work in the United States. Must pass required background pre-employment screening. Must be able to communicate effectively in English and Spanish.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving individuals throughout our local communities. People of color, women, LGBTQIA+, Veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. 

Metropolitan Ministries is committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 813-209-1083 or via email at [email protected]

Compensation details: 19.5-21.3 Hourly Wage

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