Senior Product Manager

Job Title: Senior Product Manager

Reports to: SVP of Product

Role Summary:

At the core of our business model, inKind creates a dining marketplace that benefits our guests, restaurant partners, and our business. Our Product Team manages a diverse product suite from a Diner App that helps users discover, dine, and pay to a Partner Portal where restaurants access data and tools to support their business. The inKind Sr. Product Manager will help set the vision, requirements, and long-term plan for inKind's new and existing product offerings. A successful candidate must be comfortable communicating across a variety of stakeholders: current roadmap with executives, high-level direction with design, detailed requirements with engineering, and upcoming enhancements with marketing and sales. In this role, you will oversee and be responsible for the roll out of new product offerings as well as the refinement of existing product offerings to align with business goals.

Who You Are:

• Passionate about our mission and can see the value this role brings to us, our restaurant partners, and our diners


• Able to pivot within priorities and respond to new ones as we continue to break new ground with our industry-first restaurant financing model


• A tenacious steward for product improvements, ensuring that requirements make the journey from stakeholder imagination, through development, and into a viable feature


• Adaptable executor who is inspired by both team collaboration and individualized task management


• Motivated by rapid growth and hungry to hit targets and increase revenue

Responsibilities/Essential Functions:

• Maintain the product roadmap and coordinate deliverables with key stakeholders to connect the dots between stakeholder needs and the products that help service them


• Independently shepherd potential features through strategy, discovery, and delivery, testing multiple hypotheses and embracing data to make decisions


• Monitor key metrics and performance for new product offerings and make adjustments through the lifecycle of the launch


• Proactively identify new features and products to help supplement current products


• Understand markets, competition, and user preferences in order to assess risk, value, feasibility, and usability as key factors to product success


• Ensure that we minimize the amount of rework required by resolving the biggest decisions early and continuously closing gaps in understanding and requirements as the product progresses

Minimum Qualifications:

• Bachelor's Degree in Business, Marketing, Engineering or another related field


• Minimum of 5 years of experience in product management


• Experience in analytics and ability to visualize data and metrics through dashboards and other reporting tools


• Experience in a high-growth, fast-paced environment with demonstrated ability to make and back up key decisions on product direction and roadmap


• Excellent interpersonal, communication, and execution skills

Preferred Qualifications:

• 7+ years of experience in product management


• Early- or mid-stage startup growth experience, particularly where “crossing the chasm” was a key hurdle


• Product analytics platform expertise such as FullStory, Amplitude, or similar

Work Environment:

• The candidate in this position will be primarily located in an office environment and be exposed to lighting, temperature, and noise level conditions typical of that environment


• This position is primarily in-person, with an expectation of in-person work at the physical office location in Austin, Texas

Some of our Benefits:

• Generous PTO and company holiday policy + company paid Short Term Disability


• 100% employer covered health and dental insurance for our direct employees (a set plan is covered, with higher tier healthcare coverage available at employee’s additional cost; dependent coverage is at employee’s cost); vision plan available at employee’s additional cost


• Child Care Benefits and generous parental leave


• Dog-friendly workspace in a secure building with great views of downtown Austin


• Daily lunches and snacks

Salary :

• $135,000 - $150,000, DOE

inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.

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