Workforce Planning Manager #1510

Our client seeks a highly capable and well-organized Workforce Planning Manager to join a fast-paced operations team. Sitting at the heart of the function, this role carries responsibility for managing the full spectrum of scheduling activity, making sure staffing levels stay aligned with demand, and lifting day-to-day efficiency across every department.

You will be a strong fit if you can point to real results in running complex scheduling operations, developing teams, and introducing systems and processes that keep the business on track toward its goals. For anyone who finds satisfaction in working through logistical challenges and keeping the wheels turning smoothly, our client would welcome a conversation.

• Serve as the go-to contact for scheduling questions coming from both team members and managers
• Examine workforce trends, project future scheduling demand, and resolve shortfalls or clashes ahead of time
• Design, run, and progressively sharpen scheduling systems and processes so they keep pace with operational requirements
• Keep a close eye on attendance, leave requests, and shift changes, logging everything accurately in the scheduling system
• Organize and uphold staff rosters spanning multiple departments or locations, ensuring coverage holds firm at all hours
• Work hand in hand with department leaders to match scheduling against output targets, service expectations, and wider business priorities
• Spot openings for smarter ways of working and introduce changes that strengthen scheduling efficiency
• Lead, mentor, and develop scheduling team members through coaching, training, and ongoing feedback
• Maintain compliance with the labor rules, internal policies, and collective bargaining agreements that apply
• Compile scheduling reports and share clear findings and recommendations with senior leadership

Requirements

• Practical experience gained in a scheduling, workforce management, or operations supervisory position
• A degree in Business Administration, Operations Management, Human Resources, or a related discipline, or comparable experience in lieu of formal qualifications
• Strong analytical and problem-solving instincts, with the judgment to interpret information and act on it confidently
• Working knowledge of scheduling software and workforce management tools such as Kronos, UKG, When I Work, or equivalents
• A proven ability to balance shifting priorities and stay effective when the pace picks up and pressure mounts
• Polished communication and people skills, allowing you to connect productively with colleagues at all levels
• Comfortable working across the Microsoft Office Suite, with solid Excel skills for reporting and data analysis
• A meticulous eye for detail and a firm commitment to getting records and reports right

Benefits

Base Salary: $75,000 – $95,000 per year (commensurate with experience)

• Comprehensive Benefits Package: 401k, Health, Dental, Vision, Disability
• Generous PTO

Equal Employment Opportunity and Non-Discrimination Policy

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Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.