Front Desk Admin Assistant

**Job Title: Front Desk Administrative Assistant**

**Location:** St. Petersburg, FL

**Salary:** $19 - $21 per hour

**About Us:**
We are a national disability law firm with headquarters in St. Petersburg, FL. Our firm is dedicated to providing exceptional legal services to our clients, and we are seeking a full-time Front Desk Administrative Assistant to join our team. This position is crucial to the smooth and efficient operation of our front office, acting as a point of contact for visitors, handling administrative tasks, and providing support to the wider team.

**Opportunity for Growth:**
Demonstrating a track record of dependability and excelling in this role can lead to a promotion to a position on our VA Disability Claims Team.

**Position Type:**
This is not a remote position. Due to the nature of the role, the incumbent will be required to work out of our St. Petersburg office.

**Responsibilities:**
- Welcome visitors and direct them to the appropriate office.
- Maintain a clean and organized office environment, assist with managing office supplies, and handle other logistical tasks as needed.
- Schedule and confirm appointments, meetings, and other events, ensuring accurate record-keeping and timely communication with attendees.
- Learn the firm's practice areas and work with various systems, databases, and applications.
- Receive, screen, and process inbound and outbound mail, ensuring documents are efficiently and accurately associated with the correct client files.
- Scan, rename documents, and upload them to the appropriate location in the firm's case management software.
- Update the firm's case management files with all client conversations, pertinent correspondence, and information.
- Assist the VA Teams by researching information and downloading documents from various sources.
- Respond to client phone calls and portal messages in a timely manner.
- Answer the firm's main phone line when the virtual receptionist is on vacation or unavailable.
- Assist VA Disability Claims Assistants with tasks and client communications when they are on vacation or unavailable.
- Assist with the training of new Administrative Assistants.

**Qualifications:**
- Minimum 1 year of experience in a professional/office environment.
- Must pass a background check.
- High School Diploma or equivalent.
- Excellent oral, written, and interpersonal communication skills.
- Excellent data entry skills.
- Ability to type 30 wpm.
- Proficiency in MS Office 365 and Adobe Acrobat required.
- Attention to detail and accuracy.
- Ability to work with a high level of confidentiality.
- Ability to work swiftly while managing time and remaining organized.
- Positive attitude and excellent work ethic.
- Experience with veterans' issues or knowledge regarding the VA is preferred.

**Essential Functions:**
- Maintain professionalism, confidentiality, and discretion at all times.
- Regular and consistent attendance is critical.
- Meet deadlines with accuracy and demonstrate a sense of urgency.
- Identify work to be done; prioritize and complete assignments.
- Ability to work independently and easily adjust to changing priorities in a fast-paced environment.
- Interact and communicate with staff, attorneys, clients, potential clients, and referral sources.
- Maintain a positive and courteous attitude with co-workers, clients, visitors, and vendors.
- Read, write, and perform basic math.
- Frequently type memos, correspondence, status notes, and other short notations using a keyboard.
- Frequently use hands and fingers, and occasionally reach overhead.
- Have bilateral use of hands for a majority of the day.
- Occasionally walk.
- Occasionally climb stairs.
- Occasionally climb a ladder and/or step stool.
- Occasionally stoop and/or kneel.
- Occasionally lift and/or carry up to 25 lbs.
- Dress in conservative business attire.

**Work Schedule:**
Full-Time: 8:30am - 5:00pm, Monday to Friday

**How to Apply:**
Please submit your resume and cover letter detailing your qualifications and experience. No phone calls, faxes, or recruiters will be accepted.
Employment Type: Full-Time
Salary: $ 19.00 21.00 Per Hour