Pastry & Bakery Lead

Job Title: Pastry Chef / Baker

Reports To: Shop Mgr.

Department: Back of House (BOH)

Location: New General Café

Position Overview

The Pastry Chef / Baker is responsible for producing high-quality baked goods and pastries that align with New General’s modern, clean, and clean ingredient-driven philosophy. This role requires a balance of creativity and precision — crafting products that are as beautiful as they are delicious, while maintaining consistency, efficiency, and cleanliness in the kitchen.

Key Responsibilities

Production & Execution

• Prepare and bake daily pastry and bakery items including muffins, scones, cookies, breads, and specialty desserts.
• Execute seasonal and rotating menu items according to recipes and brand standards.
• Maintain consistency in portioning, quality, and presentation.
• Adjust recipes and production schedules based on café traffic and demand.

Menu & Development

• Collaborate with the Shop Mgr. on new product ideas, flavor development, and seasonal features.
• Stay current with pastry and café trends while honoring the New General aesthetic — minimal, natural, and elevated.

Operations & Standards

• Oversee early-morning baking prep and ensure items are ready for café open.
• Maintain a clean, organized, and food-safe work area at all times.
• Manage ingredient rotation and storage; minimize waste and control food costs.
• Ensure all equipment (ovens, mixers, etc.) are cleaned, maintained, and in proper working condition.

Team & Culture

• Work collaboratively with BOH and FOH teams to ensure seamless service.
• Communicate production needs and inventory updates clearly to management.
• Uphold New General’s commitment to sustainability, quality, and hospitality.

Qualifications

• 2+ years experience in a bakery, café, or restaurant setting.
• Strong knowledge of pastry and baking fundamentals (mixing, lamination, temperature control, etc.).
• Ability to work early mornings, weekends, and holidays as needed.
• Passion for high-quality ingredients and clean, modern food.
• Excellent attention to detail and ability to multitask under pressure.
• Food Handler’s Certification (or willingness to obtain).

Physical Requirements

• Able to stand for long periods and lift up to 50 lbs.
• Comfortable working in a fast-paced, high-volume environment.

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