Server
Job Description
Job Description
OVERVIEW: The Server is responsible for providing excellent guest service by
engaging the Guest, describing food/beverage, taking orders, efficiently delivering food
and accepting payment. This position is critical to Buffalo Wild Wings; the Server affects
the restaurant by delighting Guests, supporting team members, and ensuring alcohol
compliance.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Delivers food, confirms the order when placed in front of Guest.
Ensures Guests have full beverages; offers refill or new beverage option.
Asks if Guest has all they need to begin the meal.
Leaves Guests with a friendly salutation.
Verifies Guest is totally satisfied with order.
Works effectively with other Team Members.
Demonstrates good menu knowledge.
Demonstrates good bar knowledge.
Other duties as assigned or as become evident.
PHYSICAL DEMANDS - The physical demands described here are representative of
those that must be met by an employee to successfully perform the essential functions
of this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
The employee must regularly lift and/or move up to 50 pounds.
While performing the duties of this job, the employee is regularly required to
walk, stand, use hands to handle or feel, reach with hands and arms, talk, and
hear.
While performing the duties of this job, the employee is occasionally required to
stoop, kneel, crouch, or crawl, climb or balance.
The employee will rarely sit.
This position works in an environment with moderate noise level.
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