General Manager

Join the Smoothie King team and turn your purpose into a fulfilling passion! We’re the pioneers of the nutritional smoothie and champion a healthy, active lifestyle for millions. With over 1300 stores nationwide, we’re the largest nutritional smoothie bar in the country, built on hiring the best people, using the best ingredients, and blending with purpose.

We offer a culture of continuous improvement, collaboration, and rewards where every team member can thrive. Our benefits include free smoothies, flexible schedules, office lunches and parties, monthly fitness challenges, free gym access, and more fun activities.

Overview

We are looking for a purpose-driven General Manager to become an ambassador of our brand. In this role, you will cultivate an encouraging, collaborative atmosphere, ensure operational excellence, enhance team skills, and devise strategies to deliver a memorable “Smoothie King Experience” for guests and staff. The General Manager will balance strategic, operational, and leadership responsibilities while meeting corporate priorities.

Key Responsibilities

• Workforce Management
  • Recruit, source, onboard, and schedule staff aligned with our mission.
  • Implement effective orientation and shift planning.
• Learning and Development
  • Plan and conduct training programs to close skill gaps.
  • Mentor team members, identify career paths, and support internal mobility.
  • Ensure a certified trainer is available for new hires.
• Operational Excellence & Continuous Improvement
  • Use P&L, daily checklists, cash logs, and data tools to drive performance.
  • Maintain food‑safety, store appearance, and cleanliness to brand standards.
  • Share daily plans and manage cash reconciliation for accountability.
• Sales and Inventory
  • Analyze KPIs and adjust strategies for sales growth and waste reduction.
  • Develop local marketing plans and community outreach.
  • Manage inventory flow and replenishment signals.
• Culture and Team Engagement
  • Set clear expectations, provide coaching, and conduct performance reviews.
  • Recognize accomplishments and innovate recognition programs.
  • Drive cross‑department collaboration to streamline communication.

Work Environment

• Frequent exposure to high temperatures, extreme cold, and allergen‑rich ingredients.
• Work under stressful conditions, irregular hours, 45+ hours per week, including weekends, holidays, and special events.
• Operate safely in noisy areas and maintain office space as required.

Physical Requirements

• Audit and inspect store sites; walk, bend, and kneel.
• Stand for up to 8 hours and lift up to 50 pounds with assistance if needed.
• Prolonged computer use and occasional sitting.

Travel Required

• Less than 10% of travel.

Other Duties

This job description is not exhaustive; duties may change at any time without notice.

Qualifications

• High school diploma required; associate or bachelor’s in business, hospitality, or related field preferred.
• Minimum 2 years of managerial or supervisory experience in a restaurant or retail customer‑service environment.
• Valid driver’s license and proof of insurance.
• Basic computer skills (Word, Excel, POS).
• Experience with OSHA, EEOC, and local statutes.
• ServSafe certification.
• Passion for health and fitness is a plus.

What We Offer

Enjoy a fun work environment, great benefits, and a culture built on our core values: We Are Better Together, We Keep Evolving, We Live Our Mission, We Do the Right Thing, and We Focus and Finish . Our amenities include free smoothies, flexible schedules, office events, fitness challenges, gym discounts, and more.

Our Mission

Inspire people to live a healthy and active lifestyle.

Our Vision

To be an integral part of every health and fitness journey.

Our Values

• We Do the Right Thing
• We Are Better Together
• We Live the Mission
• We Keep Evolving
• We Focus and Finish

Diversity & Inclusion

We are proud to be an equal‑opportunity employer. If you have a disability that requires assistance during the application process, please contact our Human Resources Department at 214‑935‑8900.