Account Spec Reactivation

Staples is business to business. You're what binds us together.

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We are constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

What you'll be doing:

• Engage customer through phone, video, and/or digital tools to drive incremental sales growth and customer retention.

• Leverage various internal partners to drive growth and ensure customer satisfaction. This includes, but is not limited to Category Sales Specialists, Sales Operations and Customer Service Teams.

• Influence on the spot pricing decisions to cultivate a seamless customer experience.

• Grow/win back revenue by consistently meeting high velocity activity goals outbound dials, sell time, and live contacts, and opportunities created.

• Manage sales funnel to close opportunities.

• Drive sales and margin growth through outbound sales activities.

• Drive customer engagement through proactive customer engagements.

• Identify and win opportunities through funnel process leading to hitting reactivation targets.

• Integrate feedback from customers into their sales approach.

• Work to provide Staples solutions and value to customer challenges and situations.

• Price negotiations.

• Proactive customer facing communication both written and over the phone.

What you bring to the table:

• Solution oriented, self-starter and results oriented

• Strong aversion to complacency

• Ability to work in a team sales environment

• Ability to view rejection as a learning opportunity and double down on next best actions

• Strong phone presence

• Coachable, able to incorporate feedback

• Strong communication skills; active listener

• Strong organization and time management skills

Qualifications :

What's needed- Basic Qualifications:

• High School Diploma or GED

• 1+ year experience with MS Word, Outlook, Excel, and PowerPoint

What's needed- Preferred Qualifications:

• Bachelor's degree preferred

• 1+ years account management experience preferred

We Offer:

• Inclusive culture with associate-led Business Resource Groups

• Flexible PTO (22 days) and Holiday Schedule

• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

Interested in joining the team? Check out our perks and benefits !