SHINE Liaison Assistant

POSITION DESCRIPTION: The SHINE Liaison Assistant role is an integral member of the SHINE team working in direct correlation with the local SHINE Liaison, Volunteer Leadership and Counselors. The SHINE Liaison Assistant personnel provides assistance on the local level where needed to all areas of the program as determined by the Liaison.

SPECIAL CONDITIONS : Completion of eight required mentoring sessions with a seasoned volunteer or local liaison/leadership member. Must maintain active SHINE Volunteer Counselor status and complete STARS, SIRS, and eCIRTS trainings.

JOB STATUS: Part-time (20 hours), non-exempt. Full-time during open enrollment (October 15 to December 7).

SUPERVISION RECEIVED AND EXCERISED:  The employee in this position reports to the SHINE Liaison; the employee exercises no supervision.

EDUCATION: High School Diploma or equivalent

EXAMPLES OF ESSENTIAL DUTIES AND RESPONSIBILITIES: These examples are intended only as illustrations of the various types of work performed by employees in this class. The omission of a specific statement does not exclude a task from the position if it is similar, related or a logical assignment to the job.

• Accurately completes and inputs SHINE Beneficiary Contact, Group and Media Outreach Education Events and other reporting forms to assure continued funding.
• Openly communicates with local program volunteers on behalf of leadership as needed.
• Schedules counseling site availability per counselor and communicates said schedule.
• Assists with monthly programmatic reports.
• Attends and completes all required SHINE training, as scheduled by the Department of Elder Affairs.
• Participation in routine local training (quarterly or monthly).
• Completes office management tasks at the direction of the Liaison and/or Director of Programs and Planning.
• Boxes and organizes prior-year reports for transfer to off-site storage.
• Prepares Travel Reimbursement forms for Volunteer and Staff for attendance to conferences/events for reimbursement.
• Maintains an accurate and up-to-date volunteer list.
• Monitors and maintains supply inventory; initiates orders when supplies are low.
• Tracks SHINE staff and volunteer background screening renewal dates and coordinates required paperwork for timely renewals.

PHYSICAL REQUIREMENT OF THE POSITION: Employee must be able to maintain effective audio-visual discrimination and perception as needed to make observations, read and write, make practical mathematical computations, communicate with others, and operate assigned office equipment. Employee must maintain mental capacity which permits him/her to make sound decisions, use good judgement, adjust to changing circumstances and emergencies, demonstrate intellectual capabilities and work effectively with others, specifically senior adults. Employee must maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following: sitting or standing for extended periods of time and operating assigned office equipment such as telephone, computer, calculator, copy and/or fax machines. Employee must be able to lift or move boxes up to 10lbs.

PHYSICAL REQUIREMENT OF THE POSITION: Employee must be able to maintain effective audio-visual discrimination and perception as needed to make observations, read and write, make practical mathematical computations, communicate with others, and operate assigned office equipment. Employee must maintain mental capacity which permits him/her to make sound decisions, use good judgement, adjust to changing circumstances and emergencies, demonstrate intellectual capabilities and work effectively with others, specifically senior adults. Employee must maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following: sitting or standing for extended periods of time and operating assigned office equipment such as telephone, computer, calculator, copy and/or fax machines. Employee must be able to lift or move boxes up to 10lbs.

EXPERIENCE AND TRAINING GUIDELINES:
Experience - Minimum of three years’ experience in a similar program or social services agency. Experience with Microsoft applications, including Excel, Word, and Outlook. Work experience with the senior population is preferred. Training – High school diploma.

LICENSURE OR CERTIFICATION: Valid Florida driver’s license is required. Must be able to pass Level II Background Screening.

SALARY RANGE: $23,400 – $26,520