DME FRONT OFFICE SALE ASSOCIATE
DME OF AMERICA is a leading provider of durable medical equipment, committed to delivering high-quality products and exceptional customer service. We support the healthcare community by offering a wide range of products that improve the quality of life for our customers.
Position Overview:
We are seeking a motivated and customer-focused Front Office Sales Associate to join our team. The ideal candidate will have a strong background in DME sales, a solid understanding of medical terminology , and a passion for helping customers find the right products for their needs. You will be the face of our store, providing top-notch service and product expertise.
Key Responsibilities:
- Customer Assistance: Greet and assist customers with selecting DME products based on their specific requirements.
- Product Expertise: Maintain a thorough understanding of DME offerings, features, and benefits to educate customers effectively.
- Medical Knowledge: Utilize knowledge of medical terminology to communicate accurately with customers and healthcare professionals.
- Sales Transactions: Accurately handle sales transactions, manage inventory updates, and process documentation.
- Customer Service: Provide personalized service, resolve product inquiries, and maintain a professional environment.
- Office Coordination: Support daily front office operations, including scheduling appointments and maintaining a welcoming workspace.
Qualifications:
- Education:
- Minimum: High School Diploma or equivalent (GED)
- Preferred: Associate's degree in business, Healthcare, or a related field
- Experience:
- Previous experience in DME sales or a related retail setting is required .
- Skills:
- Strong understanding of medical supplies and medical terminology .
- Brightree software experience is a plus.
- Excellent communication and interpersonal skills.
- Proficiency in using sales and inventory management software.
- Attitude:
- Professional demeanor and a customer-first approach.
- Ability to work independently and collaboratively.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
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