Retail Sales Associate

Retail Sales Associate - IceDen

The Florida Panthers are a community focused organization led by an authentic management team that served our country and now serves the South Florida community. The organization is on the rise and is experiencing success both on and off the ice. Led by General Manager Bill Zito, the Panthers are coming off their best season in franchise history, entering the 2024-2025 season as Stanley Cup Champions. Off the ice, the business is experiencing growth across all key metrics and our revenue is at an all-time high. The organization is expanding outside of Amerant Bank Arena via the renovation of the FTL War Memorial in downtown Fort Lauderdale. This state-of-the-art ice facility features two regulation-size rinks, including a new team practice rink with stadium seating, and a 4,000-capacity music theatre for live entertainment. The future is bright, and we are very proud of what we are building in South Florida.

Job Title: Retail Sales Associate - IceDen Department: Florida Team Shop Reports To: Manager, Retail Operations FLSA: Non-Exempt Employment Type: Part-Time Location: Florida Panthers IceDen

Job Summary:

The Retail Sales Associate has the opportunity to develop great relationships with our repeat customers in addition to informing the first-time customer of everything we have to offer. The Retail Sales Associate is responsible for enhancing customer experience and sales generation in the following areas:

Essential Functions:

• General Customer Service
• Assisting Customers with Buying Decisions
• Increasing Sales Volume
• Monitoring Inventory / Theft Prevention
• Maintaining Store Appearance
• Merchandising / Creating Displays

Qualifications:

• Sales Experience Preferred; Sports/Retail Sales Experience preferred
• Playing Experience in Hockey or Figure Skating preferred
• Knowledge of Hockey and/or figure skating equipment preferred
• High School Diploma Preferred
• Strong verbal and written communication skills
• Professional appearance and presentation
• Comfortable working in a fast-paced environment

Work Environment:

• This position works at a professional ice rink, where the noise level can be generally high, crowd traffic can sometimes be heavy, and temperatures are often cold; lights are bright or dark with occasional exposure to flashing lights.

Position Type/Expected Hours of Work:

This is a Part-Time position. Must be able to work a flexible schedule including late nights, weekends, and holidays as needed.

At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business. We welcome all to apply and join our team. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.