Cold Stone Creamery now Hiring a Store Manager (UCF)

Job Description

Job Description

Seeking a highly enthusiastic/motivated and organized individual. Looking for a candidate that might be interested in owning a franchise in the future. This position will involve learning how to run a Quick Service Restaurant on the east side of Orlando Florida located a half mile from the University of Central Florida. Performance-based revenue share opportunities will be available in addition to base salary. Responsibilities will involve the following key areas:

• Ensuring that the store meets Company standards in sales, staffing, product quality

• Organizing daily operations and motivating our staff to provide excellent customer service.
• Must have a flexible schedule in order to fill in for absent employees or emergencies that arise at the store

• Monitoring and evaluating employee performance and leading team members
• Capable of working in a fast-paced environment and able to stay in control during high-stress situations.

• Must have good skills in Conflict Resolution

• Understanding of managing inventory and maintaining par levels.

• Capable of learning how to make Ice Cream Creations, Decorate Cakes and specialty products.

• Must be strong with technology, especially understanding how a Point of Sales System operates.

• Great organizational and communication skills. Candidates must be confident to speak to corporate and regional entities.

• Capable of rolling out Marketing campaigns for products and events for the store

• Understanding how 3rd party delivery companies operate (i.e. Uber Eats, Door Dash and Postmates) is a plus.

The Skills we are looking for in a manager are the following:

• Ability to provide outstanding customer service.
• Ability to manage store operations effectively and efficiently
• Excellent communication skills with the ability to manage and motivate a team

This is a 40 hours/week position. 2+ years worth of restaurant manager experience is required. You will need to have the availability to work a full-time schedule including nights, weekends, and possible holidays. Wage based on experience

Job Type: Full-time

Salary: $40,000.00 - $45,000.00 per year

Benefits:

• Employee discount
• Paid time off

Experience level:

• 3 years

Restaurant type:

• Quick service & fast food restaurant

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Orlando, FL 32817: Reliably commute or plan to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Required)
• Conflict management: 2 years (Required)
• Hospitality: 3 years (Required)
• Supervising experience: 3 years (Required)
• Restaurant management: 3 years (Required)

Work Location: In person

QSR Dessert Restaurant serving the UCF area for the past 16 years. We believe in our brand and we believe in our product. Always striving to take the local franchise to the next level and want to continue to provide opportunities to work at a great stable company.

Company Description

QSR Dessert Restaurant serving the UCF area for the past 16 years. We believe in our brand and we believe in our product. Always striving to take the local franchise to the next level and want to continue to provide opportunities to work at a great stable company.