Clinical Liaison

Job Description

Job Description

Unicity Care Management is seeking a dedicated Clinical Liaison to serve as a bridge between healthcare providers, community resources, and our care management services. This role focuses on building and maintaining strong relationships with referral sources, ensuring seamless communication, and promoting Unicity’s mission of delivering personalized, comprehensive care management solutions.

Key Responsibilities:

• Develop and maintain a robust network of referral partners including physicians, discharge planners, social workers, elder law attorneys, financial advisors, and community organizations.
• Conduct outreach activities such as in-person meetings, presentations, and attending industry events to increase awareness of Unicity’s services.
• Facilitate referrals by understanding client needs, coordinating initial assessments, and connecting families to appropriate care management resources.
• Collaborate closely with internal teams to ensure continuity of care and effective communication throughout the client engagement process.
• Track and document referral activities, partnerships, and outreach efforts in the CRM system to provide accurate reporting.
• Meet outreach and referral generation goals to support business growth objectives.

Requirements

• Current RN, LPN, or social work license preferred, or equivalent clinical experience.
• Proven experience in clinical outreach, case management, sales liaison, or related healthcare field.
• Strong interpersonal and communication skills with the ability to build trust across diverse professional networks.
• Self-motivated with excellent organizational skills and the ability to manage multiple tasks independently.
• Familiarity with healthcare systems, senior services, and community resources.
• Valid driver’s license and reliable transportation for regular travel within the assigned territory.

Benefits

• Company sponsored Health Insurance (Medical/Dental/Vision)
• Voluntary life insurance, Short Term Disability, AD&D insurance
• 401K with company match
• 20+ PTO days a year/ paid company holidays
• Company cell phone & Company Computer
• Hybrid position with flexible schedule