Quality Engineer

Summary: Responsibility for performing all Quality Engineering functions within the assigned Value Stream Team and for the customers they support. Such functions include, but not limited to:

- Review of incoming orders and technical data package customer requirements

- Preparation of quality control instructions and other quality procedures

- Support and oversight of first articles, quality inspections and audits in production

- Investigating, resolving and preventing product quality problems to include RCCA

- Evaluation, failure analysis and disposition of returned or rejected assemblies

- Review and disposition of defective components

- Coordination with vendors in resolving quality issues

- Cross-functional interactions with other team members to continually quality improvements

- Provide premier customer quality service and protect the Voice of the Customer

Essential Duties and Responsibilities:

Identify and correct potential problems. Lead corrective action, preventive action, and continuous improvement activities for the value stream

Drive quality improvement projects via action plans and other quality tools

Preparation and approval of Inspection and Test Plans issued to the shop floor for standard / stock products in accordance with specifications

Review/approve customer orders, confirming customer quality requirements can be met

Control and approve Product Containment, Nonconforming Product, Customer NCRs and Field Complaints in accordance with QMS requirements

Monitor quality trends and report routine/substantial developments to senior company leadership

Evaluation, failure analysis and disposition of returned or rejected assemblies

Review and disposition defective components found in manufacturing

Coordination with vendors in resolving component Quality issues

Coordinate with Quality Inspectors and Quality Techs assigned to production lines

Adherence to all company procedures

Function as a collaborative team member in ad hoc Continuous Improvement activities

Support Team in evaluation of Quality Characteristics of Product

Maintain a safe and orderly work area

Other duties as assigned

Metric Ownership:

Internal Quality: First Pass Yield and Scrap

External Quality: Customer returns, Customer scorecards

Corrective Action Response effectiveness

DMR disposition, RMA Evaluation and Contract review timeliness

First Article Inspection Report accuracy and review timeliness

Qualifications:

Must be a US person: Citizen or Permanent resident due to contractual requirements

Minimum 5 years' manufacturing experience with a certified QMS (AS9100 preferred)

Bachelor's degree in engineering or related field (preferred, but will consider experiential offset)

Process expertise in Logistics, Manufacturing and Supply Chain Management required

Specialized skills, knowledge of standards/specifications unique to this role (RCCA, APQP, AS9102, IPC/WHMA-A-620 and J-STD-001 experience preferred)

A3 Problem Solving, 5-Why, 8D, Leadership Standard Work experience preferred

Proficiency with ERP systems in a manufacturing environment. Epicor knowledge a plus

Strong ability to Lead and Mentor as an Individual Contributor

Excellent interpersonal, presentation and written skills

Strong Microsoft Office suite skills: specifically Excel and PowerPoint and ability to create macros, pivot charts and other graphics

Strong analytical thinking, organizational skills, and ability to use data to make informed recommendations and decisions

Able to operate independently and with a sense of urgency and accountability

Strong auditing and investigative traits

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