Billing Analyst
The Billing Associate ensure the accurate and timely billing of services to the clients. Will also maintain financial records, and reconcile accounts, in compliance with the company policies and industry standards.
Job Purpose
· Generated and sent invoices to clients in a timely manner, ensuring accuracy and compliance with company policies.
· Managed accounts receivable aging and followed up on overdue payments through phone calls and emails.
· Resolved billing discrepancies and disputes promptly, maintaining positive relationships with clients.
· Prepared and analyzed aging reports to identify delinquent accounts and implemented collection strategies.
· Processed incoming payments, applied them to appropriate customer accounts, and reconciled discrepancies.
· Prepared and maintained accurate billing records, including customer invoices and payment history.
· Collaborated with sales and customer service teams to address customer inquiries and concerns regarding billing.
· Assisted in month-end closing procedures and provided support for financial reporting activities.
Qualifications & Skills
· Proficient in accounting software (e.g., QuickBooks, SAP).
· Strong attention to detail and accuracy in billing and collections processes.
· Excellent communication and interpersonal skills, with a focus on customer service.
· Ability to analyze financial data and prepare reports.
· Effective time management and organization skills.
· Bilingual in English and Spanish.
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