Receptionist

Job Summary: City Kia Of Orlando is seeking a friendly bilingual customer-oriented Receptionist to join our team in Orlando, Florida. This is a full-time, hourly position in the auto industry, catering to the needs of our customers. As a Receptionist, you will be the first point of contact for our dealership, responsible for greeting and assisting customers, directing phone calls, and handling administrative tasks. We are looking for a reliable, organized, and enthusiastic individual to provide exceptional customer service and contribute to the success of our dealership. Compensation & Benefits: This is a full-time position. Our employees also enjoy a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional development and advancement within the company. Responsibilities:

• Welcome and greet customers and visitors in a professional and friendly manner
• Answer and direct incoming phone calls to the appropriate department or individual
• Schedule appointments for customers with our sales and service teams
• Assist with administrative tasks such as filing, data entry, and maintaining inventory
• Create and maintain a positive and inviting atmosphere in the reception area
• Handle customer inquiries and complaints, and escalate to the appropriate personnel when necessary
• Keep the reception area clean and organized at all times
• Collaborate with the sales and service teams to provide exceptional customer service and ensure customer satisfaction
• Maintain a good understanding of our dealership's products and services to effectively answer customer questions
• Follow all company policies and procedures, including safety and security protocols

Requirements:

• High school diploma or equivalent
• Previous experience in a customer service or administrative role, preferably in the automotive industry
• Excellent communication and interpersonal skills
• Proficiency with Microsoft Office and other computer applications
• Ability to multitask and prioritize tasks in a fast-paced environment
• Strong attention to detail and organizational skills
• Professional and positive attitude
• Availability to work weekends and some holidays, as needed

EEOC Statement: City Kia Of Orlando is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, genetics, or disability status.