Area Director of Revenue Management (Orlando)

About Us

The Sheraton Orlando Lake Buena Vista Resort is part of a complex of four Marriott Properties in the Lake Buena Vista area. The Sheraton is located in the center of the magic, right between Walt Disney World and Universal Studios. At HEI, we recognize that our enormous success is solely the result of our greatest asset: Our People. Where people work is a choice. Against that choice, our greatest obligation is to ensure day in and day out that our associates have the compensation and benefits they deserve and industry leading tools, training and support that they need to excel. At HEI, simply said, we honor the privilege of our associates choosing us by investing in and making them more valuable.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Optimize room and catering revenue through the development and implementation of effective inventory management and pricing strategies. Monitor all distribution channels to ensure effective selling. Analyze reports to understand future demand forecast and past trends and translate this information to set/adjust strategies leading to increased market share.

Essential Duties and Responsibilities

• Optimize RevPAR by analyzing/forecasting demand and establishing effective selling strategies, oversell strategies, and optimal market mix, including group, transient, wholesale catering revenues etc.
• Manage and update current selling strategies and product information in all available distribution channels/reservation sources (onsite, third-party reservation providers, call centers, websites, GDS, etc.)
• Facilitate Daily and Weekly Sales and Revenue Strategy meetings.
• Conduct ongoing competitor price and product analyses to ensure proper rate positioning and product offering relative to competition.
• Actively participate in budgeting and business planning for the Food and Beverage department including Catering, and any other revenue generating department.
• Work with the Regional Director of Revenue Management in recommending and implementing of Revenue Management programs and new initiatives at the hotel.
• Active participant in all pricing decisions for transient, group, and wholesale segments.
• Work with the hotel DOSM and hotel team to establish strategies to increase revenue of both rooms and catering.
• Contribute to the financial success of the hotel via participation in annual budgeting and sales and marketing plan process.
• Generate and distribute daily, weekly, and monthly revenue management reports and present results from all segments including internet channels.
• Maintain historical statistical data from all distribution channels, in all market segments.
• Continually monitor all pertinent travel related websites to ensure competitiveness in both availability and price.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• At least five years revenue management experience, sales experience preferred.
• Bachelor's Degree in Hotel Administration, Business, Statistics, Marketing, Finance or relevant field of work preferred.
• Strong analytical skills, ability to identify relevant data and use it to draw inferences with reference to impact on hotels revenues.
• Ability to quickly adapt to a constantly changing market with a revenue positive effect.
• Ability to use PMS, reservation and revenue management systems and Delphi systems to implement optimal strategies. Proficiency in Microsoft Office, strength in Word and Excel.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? Yes