Dental Front Office Receptionist

Job Description

Job Description

Duties and Responsibilities

• Exercise excellent customer service while interacting with patients both over the phone and in person.
• Check in all patients and complete patient registration under the direction of the Office Manager.
• Schedule patient appointments within operational standards.
• Confirm patient appointments two (2) business days prior to the patients’ appointments.
• Complete insurance verifications two (2) business days prior to all (general and specialty) patients’ visits to determine coverage and benefit limits and link insurance in Dental Software, as directed by the office manager and/or ortho supervisor. Ensure pre-authorizations are received prior to appointments, if required.
• Complete checkout process with each patient by reviewing charts to ensure that all information is written properly and procedures are documented and match the signed routing slip that the general dentist or specialist has submitted.
• Participate in morning huddle, chart review, and all routine office meetings as necessary.
• Participate in monthly checklist activities as assigned.
• Keep the front desk area clean and neat.
• All other duties and responsibilities as assigned.

At Aurora Dental, we are dedicated to providing exceptional patient care with a focus on comfort, quality, and a welcoming environment. We are seeking a Dental Office Manager to lead our practice, ensuring smooth operations, financial efficiency, and a high-performing team. This is an exciting opportunity for a skilled and motivated leader to make a meaningful impact in a patient-centered setting.

Company Description

At Aurora Dental, we are dedicated to providing exceptional patient care with a focus on comfort, quality, and a welcoming environment. We are seeking a Dental Office Manager to lead our practice, ensuring smooth operations, financial efficiency, and a high-performing team. This is an exciting opportunity for a skilled and motivated leader to make a meaningful impact in a patient-centered setting.