Customer Service Representative
Job Title: Customer Service Representative
Location: Orlando, FL
Job Type: Full-Time
Reports To: Customer Service Manager
Job Summary
We are looking for a friendly and detail-oriented Customer Service Representative (CSR) to join our team. The CSR will be the first point of contact for customers, handling inquiries, resolving complaints, and ensuring a high level of customer satisfaction. Ideal candidates are excellent communicators, problem-solvers, and enjoy helping others.
Key Responsibilities
- Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner
- Provide accurate information about products, services, and policies
- Handle customer complaints and resolve issues efficiently and empathetically
- Maintain customer records by updating account information
- Process orders, forms, applications, and requests
- Collaborate with other departments to solve customer issues
- Follow up with customers to ensure satisfaction and issue resolution
- Meet personal and team performance goals and service quality standards
Qualifications
- High school diploma or equivalent (associate degree preferred)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proficient with computers and CRM systems
- Ability to remain calm and professional in stressful situations
Recommended Jobs
Director, Demand Planning
Job Description Job Description General Summary The Director, Demand Planning is responsible for leading global demand management strategies and inventory deployment for the company. This incl…
Nurse Practitioner - Family and Womens Health
SUMMARY: The HCW shall provide support services by delivering comprehensive women's health care throughout the lifespan, focusing on reproductive, gynecologic, and family-centered health education. …
UPS Store Sales Associate
Job Description Job Description This is a full time or part time position offering approximately 25-30+ hours per week. Hourly wage $15-$16 DOE The Sales & Customer Service Associate delivers …
Food Runner
POSITION SUMMARY Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refriger…
DELI SALES
Job Description Job Description We are seeking a DELI SALES to become an integral part of our team! You will be responsible for selling products, merchandise, and services in a retail setting in …
Primary Care Opportunity in Palm Bch. County, FL making $300,000
Primary Care Physician Palm Beach County, FL COMPENSATION: Salary $260k+ Incentive Bonus + Signing Bonus up to $50k Role: ~ Compensation: Base $260k ~ Bonus: Up to 10% of base salary ~ Pa…
Military Forces Analyst - Junior
Job Description Job Description Advantage SCI is seeking a Junior Military Forces Analyst to support the United States Central Command (USCENTCOM) requirements in Tampa, Florida and at a variety …
(Work At Home) Data Entry - Remote - Administrative Assistant
Remote Work From Home Data Entry Clerk for Entry Level Position Work at home position for job seekers from virtually any work background who are interested in part-time, side gigs, micro jobs, work f…
Hospitality Event Staff - Daytona Intl Speedway
DAYTONA INTERNATIONAL SPEEDWAY Daytona International Speedway is a state-of-the-art motorsports facility and was awarded the SportsBusiness Journal’s prestigious Sports Business Award for Sports Faci…
Regional Dry Van Company Driver W2 Job in Gainesville, FL by American Trucking Group
Regional Dry Van Company Driver W2 Job - Gainesville, FL Are you a CDL-A driver seeking an OTR opportunity that offers regular home time with minimal physical demands? At American Trucking Group…