Customer Service Representative - Outpatient Registration Services - Coconut Point

Location: Coconut Point -23450 Via Coconut PointEstero FL 33928

Department: Registration Services

Work Type: Full Time

Shift: Shift 1/7:00:00 AM to 4:30:00 PM

Minimum to Midpoint Pay Rate: $15.64 - $18.75 / hour

Summary

🌴 Join Our Team at Coconut Point! 🌴

Are you looking to gain valuable registration experience in a beautiful healthcare environment?
Do you thrive in a fast-paced, high-volume setting where teamwork and patient care go hand in hand?

Were seeking an energetic, friendly, and enthusiastic Customer Service Representative to join our Registration Team at Coconut Point in Estero ! 💙

🕒 Schedule:
Monday Friday | 7:00 AM to 4:30 PM

📍 Location:
Coconut Point 23450 Via Coconut Point, Estero, FL 33928

💼 Why Youll Love Working Here:
Collaborative and supportive team environment
Opportunities to grow your career in healthcare
Comprehensive benefits including:
Medical, Dental & Vision Insurance
Paid Time Off (PTO)
Retirement Plan
Employee Wellness Programs
Tuition Reimbursement

If youre passionate about providing an excellent patient experience and love working alongside a dedicated healthcare team, wed love for you to apply today and grow with us! 🌟

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Estero