Float Medical Office Representative

**Float Medical Office Representative AdventHealth** **All the benefits and perks you need for you and your family:** + Benefits from Day One + Paid Days Off from Day One + Career Development + Whole Person Wellbeing Resources + Mental Health Resources and Support **Our promise to you:** Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **Schedule:** Full Time **Shift** :varies 7am-7pm and travel through Volusia & Flagler **Location:** Volusia & Flager **The role you'll contribute:** The Float Medical Office Representative is responsible for greeting patients, scheduling appointments, verifying insurance, reviewing new patient registration, entering patient information into the practice's designated system, & requesting and collecting co-pays/outstanding balances at the time of check-in/check-out. This individual is responsible for taking accurate messages and routing correspondence efficiently. Serves as a liaison between patients and medical support staff. Actively participates in outstanding customer service and accepts responsibility for maintaining relationships that are equally respectful to all. **The value you'll bring to the team:** + Welcomes patients appropriately, accurately updates, verifies, and enters patient information including insurance, billing, and demographics, and processes/scans all forms into appropriate systems. + Maintains effective operational flow by communicating patients status to appropriate team members and keeping patients apprised. + Communicates in a cordial, professional manner with patients via phone and in person to meet their needs as soon as possible. + Provides education to patients regarding test locations, patient portal use, and follow-up non-clinical actions. + Requests co-pays and/or outstanding balances at the time of check-in respectfully but firmly. + Ensures cash control by collecting, processing, and balancing funds in the practices designated systems and documents properly per guidelines. **The expertise and experiences you'll need to succeed:** **Minimum qualifications:** + High School Diploma or equivalent **Preferred qualifications:** + 1 year Medical Front Office experience + Active American Heart Association BLS This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. **Category:** Administrative **Organization:** AdventHealth Medical Group Primary Care **Schedule:** Full-time **Shift:** 1 - Day **Req ID:** 25044708 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.