Registrar NCPS - Davie (Full Time, Day shift)
- Complies with applicable governmental regulations such as HIPAA (Health Information Portability and Accountability Act of 1996) and EMTALA (Emergency Medical Treatment Active Labor Act).
- Greets patients and families in person or on the telephone displaying excellent customer skills and responds to questions and/or problems. Keeps open lines of communication with patients and families.
- Interviews patients and families to obtain demographic, third party payer information, financial/medical information, identification to schedule, and pre-register or register patient.
- Verifies third party payer information via the web or telephone and seeks appropriate authorization and/or referral for physician and hospital services.
- Documents all activity as appropriate in the collection notes in the computer system.
- Obtains all necessary consents for treatment of patients either in person or verbally. Directs families to waiting area to be called in.
- Verifies patients are accompanied by legal guardian and notifies Risk Management if patient is present with anyone other than legal guardian for any non-emergent visits.
- Notifies patient/family of deductibles, co-payments, outstanding balances, and/or deposits required. Collects all out-of-pocket patient responsibility.
- Communicates with departments or co-workers if any issues and questions arise or to accommodate any special needs for patients.
- Obtains and validates prescription when appropriate.
- Responsible for tracking patients arriving to office and correcting any registration errors made utilizing the QA system.
- Scans all documents in the appropriate folder in the PEDS system.
- Schedules physician or hospital services as appropriate.
- Confirms appointments two days prior to visits.
- 1-3 years Customer service experience
- High school education or equivalent preferred.
- Medical or healthcare office experience preferred.
- Fluent in Spanish preferred.
- Basic proficiency in Microsoft Office including Word, Excel, and Outlook.
- Ability to communicate effectively verbally and in writing.
- Able to accurately enter and interpret data.
- Able to adapt and react calmly under stressful conditions.
- Able to relate cooperatively and constructively with clients and co-workers.
- Able to serve customers with courtesy and respect.
- Able to maintain confidentiality of sensitive information.
- Ability to follow complex written or verbal instructions to solve problems.
- Able to establish necessary relations and interact effectively with internal and external customers.
- Able to take and respond to on-call shift or shifts as assigned on weekdays, weekends, and holidays.
Recommended Jobs
PRN Mammography Technologist - Coconut Point
Location: Coconut Point -23450 Via Coconut PointEstero FL 33928 Department: Womens Breast Center Work Type: PRN Shift: Shift 1/8:30:00 AM to 5:00:00 PM Minimum to Midpoint Pay Rate: $3…
Mercedes Benz Tech
Job Description Job Description We are an independent repair shop that has a steady flow of Mercedes Benz Vehicles and need another tech for that line. We have the factory Xentry scan tool, acces…
Cybersecurity Analyst (Cleared)
Founded in 2003, IT Concepts’ core values – customer-centricity, teamwork, driven to deliver, innovation, and integrity – ensure we work together to be the best, realize objectives, and make a positi…
Senior Contract Manager
Senior Contract Manager Location Tampa, FL : Why join us? It's an exciting time at AtkinsRéalis! We are rapidly growing in the US. Our company purpose is to build a better world for our planet and i…
Customer Care Lead
Description Position Summary The Customer Care Lead is responsible for providing exceptional service and support to customers and internal stakeholders via phone, email, Zendesk, and live …
Full Stack Software Engineer, .NET
Who is STAT? We’re a recovery management firm focused on delivering value to suppliers. Our mission is to be widely recognized as being the best at helping suppliers get paid everything they are owe…
Certified Orthotic Fitter or Certified Orthotist or Prosthetist
Job Description Job Description Orthotic and Prosthetic lab seeking a Certified Orthotic Fitter or Certified Orthotist or Prosthetist
12-16 Ft. Box Truck Independent Contractor/Owner Operator
Hello, guys! General Logistics Carrier is seeking reliable Owner-operator truck drivers to join our team! We’ve delivered a great amount of loads all over the US and looking forward to delivering man…
OTR Flatbed Truck Driver
Job Description Job Description OTR Flatbed Stepdeck Truck Driver ****Click here for a look behind the scenes at Kaiser ARE YOU BORED DOING TRUCKLOAD-COOKIE CUTTER FLATBED WORK? LOOKING FO…
SPECIAL AGENT II - 36000415 1
Requisition No: 856947 Agency: Department of Lottery Working Title: SPECIAL AGENT II - 36000415 1 Pay Plan: Lottery Exempt Serv Position Number: 36000415 Salary: $60,000.00 Posting C…