Technical Sales Support
Job Description
Job Description
Technical Sales Support – Simulation Solutions
Business Unit: MAK Technologies, Inc.
Location: Orlando FL
MAK Technologies is seeking a Technical Sales Support professional to help support MAK’s Simulator Solutions Division, located in Orlando. This role includes technical implementation and demo development, support for customer presentations and conferences including travel, and working directly with the BD team on solutioning. This role is ideal for someone who enjoys learning complex software, explaining technical concepts clearly, working directly with customers, and helping internal teams deliver the best possible experience from first demonstration through implementation and ongoing support. Who WE are and where WE are going:
MAK Technologies develops commercial off-the-shelf 3D modeling, training, and simulation software that helps users link, simulate, and visualize their world. MAK’s primary users are in the aerospace, defense, and transportation industries, but its products and services can support customers anywhere modeling and simulation is needed to train, plan, analyze, experiment, prototype, and demonstrate. What YOU need:
Required:
- Strong verbal and written communication skills.
- Strong problem-solving skills in complex software environments.
- Ability to work semi-independently while collaborating with other teams
- General understanding of computer networking, software applications, software troubleshooting, and technical support workflows.
- Must be eligible for a Secret clearance.
- Basic programming or scripting experience, such as Python, Lua, or similar language.
- General understanding of software APIs and technical documentation.
- Experience supporting sales teams with demos, customer meetings, proofs of concept, or technical product explanations.
- Familiarity with 3D graphics, modeling and simulation, or distributed software environments.
- Familiarity with distributed simulation protocols such as HLA or DIS.
- Familiarity with multiplayer game environments, simulation frameworks, or other networked software systems.
- Prior defense, aerospace, transportation, or military experience is a plus.
- Annual bonus incentive
- 401K with company match
- Medical/Dental/Vision Insurance
- Disability
- PTO
- Life and Accidental Death Insurance
- Development and Career Growth Opportunities
It takes diverse talent to solve real-world problems. MAK Technologies is deeply committed to building a workplace community where inclusion is valued, and everyone feels welcomed. We’re proud to consider all qualified applicants for employment regardless of race, color, religion, sex, pregnancy, family status, marital status, sexual orientation, national origin, disability, age, veteran status, or any other legally protected grounds. So bring us your personal experience, your perspectives, and your background. It’s through our differences that innovative changes are made.
MAK is an Equal Opportunity Employer.
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