Collections - Support Specialist I
#IND123
Job ID 22100 – Collections Support Specialist I
Location: Lakeland, FL 33815 – This position is onsite
Pay: $21.24-26.55 per hour
Type: Contract, (3)+ months with possible extension
Schedule: M-F, 8:00 AM to 5:00 PM EST, occasional OT/weekends as required
Job description:
- Support loss mitigation efforts by processing loan modifications, deferments, and debt management programs to assist members facing financial hardship and reduce overall delinquency.
- Prepare and manage legal documentation related to collections, including garnishments, tax warrants, court filings, and attorney communications, while occasionally serving as backup for Bankruptcy, Repossession, Legal, and Third-Party Agency functions.
- Monitor and resolve distressed assets and underperforming loans by developing effective workout strategies to minimize financial risk and loss to the credit union.
- Maintain accurate records and reporting for special payment arrangements, general ledger balances, and statistical tracking, ensuring compliance with internal standards and all relevant laws, regulations, and policies.
- Perform cross-functional support tasks such as posting payments, processing charge-offs, handling credit bureau disputes, and executing court or third-party orders, contributing to the efficient operation of the Risk Management department.
Nice to have:
- Associate’s Degree
Requirements:
- Must have (2)+ year of recent related collections experience.
- Must have knowledge of the Bank Secrecy act and other federal laws such as: US Patriot Act, Office of Foreign Assets and Control, AML, Right to Financial Privacy, Bank Bribery Act.
- Strong negotiation, de-escalation, and problem-solving skills.
- Excellent written and verbal communication skills.
- High school diploma or equivalent.
- Background check required.
- Credit check required.
- Employment verification required.
- Drug screening required.
Recommended Jobs
Spring 2026 Construction Management Intern
Job Description David Weekley Homes is seeking a highly motivated Spring 2026 Construction Management Intern who is passionate about learning all aspects of the homebuilding business to join o…
Senior Frontend Engineer
Company Overview Red 6 is an innovative Augmented Reality (AR) technology startup leading the way in synthetic air combat training. Our primary technology, supporting our ATARS product, enables pi…
Physician - Pediatric Intensivist / CVICU
Johns Hopkins All Children’s Hospital is seeking a Full-time Pediatric Intensivist / CVICU physician to join our Cardiovascular Intensive Care Unit (CVICU) team. This position supports our expanding…
Work From Home, Senior Associate Staffing Specialist
Overview Work From Home, Senior Associate Staffing Specialist Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer O…
Medication Aide
Our mission at Watermark Retirement Communities is to create extraordinary and innovative communities where people thrive. For Watermark, community includes more than just the wonderful residents we s…
Senior Product Manager, Data
HackerOne is a global leader in offensive security solutions. Our HackerOne Platform combines AI with the ingenuity of the largest community of security researchers to find and fix security, privacy,…
Account Exec, Sr Comm Print
Account Exec, Sr Comm Print US-FL-Boca Raton Job ID: 33597 Type: Full-Time # of Openings: 1 Category: Field Service CUSA Boca Raton About the Role Responsible for selling…
Accounts Receivable Accountant
Benefits: Holidays Bonus based on performance Company parties Competitive salary Free food & snacks Paid time off About Us At Funxion White Glove Service, we’re de…
PM&R Medical Director (Physical Medicine & Rehab) J-046674
Are you a skilled PM&R Leader with a passion for improving patient outcomes? We invite you to lead our inpatient PM&R group of a major hospital system, guiding your team to make the biggest impact fo…
Electrical HVAC Technician
Ash Grove family of companies is one of North America’s leading cement manufacturers, with a legacy of innovation and excellence dating back to 1882. The company operates 12 world-class cement …