Medical Receptionist Sarasota FL
4-day work week (Mon-Thur) We are looking for a Medical Receptionist to join our medical practice full-time in Sarasota, FL. This role serves as a primary point of contact for patients, ensuring accurate appointment scheduling and a positive first impression of our organization. The ideal candidate is organized, professional, and committed to providing exceptional patient service in a healthcare environment. Must have exceptional customer service and interpersonal skills, strong attention to detail and accuracy, and time management and organizational skills.
Duties:
- Schedule, confirm, reschedule, and cancel patient appointments with accuracy and efficiency
- Answer incoming calls and electronic scheduling requests in a courteous and patient-focused manner
- Verify patient demographics, and appointment requirements
- Provide patients with clear instructions regarding appointment preparation, arrival times, and office policies
- Follow provider scheduling templates and access guidelines
- Monitor cancellations, waitlists, and open appointment slots to maximize provider availability
- Coordinate scheduling
- Communicate schedule changes and urgent needs to clinical and administrative staff
- Accurately enter and maintain scheduling data in the EHR and scheduling systems
- Maintain strict confidentiality and comply with HIPAA and our policies
- Adhere to established workflows, customer service standards, and documentation requirements
- Serve as a welcoming and professional representative of our group
- Assist with routine patient questions and escalate concerns as appropriate
- Support our mission of delivering compassionate, high-quality care
- Must reside within 30 minutes or less from the office.
- Basic computer proficiency and ability to learn EHR systems
- Experience in a multi-provider outpatient medical practice preferred
- Knowledge of medical terminology and insurance verification
- $17-$20/hr plus Bonuses
- Full time 4-day work week (Mon-Thursday)
- PTO/Vacation
- Health, Dental and Vision insurance options
- 401k
- Pet Insurance
HCRC Staffing
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