Receptionist

Job Responsibilities:

• Greet and welcome visitors, clients, and employees in a friendly and professional manner.
• Answer, screen, and forward incoming phone calls and emails to appropriate personnel.
• Provide accurate information and assistance to inquiries or direct them to the appropriate department.
• Maintain a tidy and organized reception area, ensuring it reflects a professional image.
• Manage and distribute incoming and outgoing mail, packages, and deliveries.
• Coordinate and schedule appointments, meetings, and conference rooms.
• Assist with various administrative tasks, including data entry, filing, and photocopying.
• Monitor and maintain office supplies inventory, and place orders as needed.
• Ensure security measures by monitoring the access of visitors and issuing visitor badges when necessary.
• Collaborate with other departments to handle special projects and tasks as required.
• Uphold confidentiality of sensitive information and handle it with discretion.

Skills:

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Education/Experience:

• High school diploma or equivalent. Post-secondary education is a plus.
• Proven experience as a receptionist or in a similar customer service role.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Ability to handle difficult situations with patience and courtesy.
• Familiarity with office equipment (e.g., printers, fax machines, and phone systems).
• Strong attention to detail and accuracy.