Retail Sales and Customer Service Associate

:

• We are looking for a Retail Sales Representative to provide excellent customer service. Candidates with strong communication skills who can make customers feel welcome in our store. You will help identify customer needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store's profitability.

Responsibilities

• Greet and assist customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers' questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure supply cabinets are fully stocked
• Process Amazon returns
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services
• Able to lift up to 70lbs if necessary

Skills

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process

Familiarity with consumer behavior principles

• Knowledge of inventory stocking procedures
• Basic math skills
• Must speak both English & Spanish .
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Must be able to work Tuesday-Friday 10:30-6:30pm and Saturdays (9:00-5:00) (Sunday Store is CLOSED)
• High school diploma
• BSC in Marketing or related field is a plus but not required

Job Type: Full-time

Pay: From $12.98 per hour

Expected hours: 40 per week

Benefits:

• Employee discount

Shift:

• 8 hour shift
• Morning shift

Weekly day range:

• Every weekend

Education:

• High school or equivalent (Required)

Language:

• English and Spanish (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Weston, FL 33331 (Required)

Work Location: In person