Public Works Billing Supervisor

City of Orlando
Orlando, FL

: Description Who We Are Orlando, The City Beautiful For most of Orlando's history we've been the place everyone wants to visit. Today, we're also the place where everyone wants to live and do business. List after list has Orlando as one of the fastest growing cities in America. We're transitioning from our role as the young upstart to a more mature, global city. This didn't happen by accident. Together as a community, we developed a shared vision for our city focused on creating partnerships and we've transformed Orlando from a place that was packed with potential into a city on the rise. Our vision ensures we are an inclusive, compassionate community that is generating jobs, becoming the most sustainable city in the nation, keeping our community safe, making it easier to get around, and increasing the quality of life. Together, we can continue realizing all our city's potential. Come be part of our community with the City of Orlando. Nature of Work: Performs highly responsible administrative and supervisory work with the Public Works Department. Primary responsibility includes customer service and billing of commercial and residential customers in the area of refuse collection or sewer revenue collection. Duties include analyzing and monitoring customer usage and billing procedures, monitoring and maintaining inventory of refuse containers, monitoring private roll-off franchise businesses, collecting revenue for delinquent accounts, and supervision of employees engaged in related activities. Work is performed under general supervision and is reviewed through reports, conferences, and results achieved. Minimum Requirements

Bachelor's Degree in Business Administration, Accounting, or related field plus (2) years administrative or supervisory experience in one (1) or more of the following areas: quality control, inventory control, scheduling and accounting; or an equivalent combination of education, training, and experience. IMPORTANT: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at [email protected] or 407.246.2062.

Supplemental Information

City of Orlando Benefits

  • Two (2) years of direct experience for an associate degree;
  • Four (4) years of direct experience for a bachelor's degree;
  • Six (6) years of direct experience for a master's degree; or
  • Nine (9) years of direct experience for a doctoral degree

Posted 2026-02-26

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