Travel Customer Service
About Kim Luxe Travel
At Kim Luxe Travel we specialize in creating customized luxury and budget-friendly travel experiences for clients around the world. Were passionate about helping travelers turn their dream vacations into reality and were growing our team of dedicated professionals who love travel as much as we do.
Position Overview
Were seeking an enthusiastic Travel Customer Service Representative to join our remote this role youll assist clients with their travel inquiries bookings and post-travel support. The ideal candidate has strong communication skills a customer-first mindset and a genuine interest in travel planning.
Key Responsibilities
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Provide excellent customer service via phone email and chat.
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Assist clients with travel quotes bookings payments and itinerary details.
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Answer questions about destinations accommodations and travel options.
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Communicate professionally with vendors airlines and tour operators.
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Manage client reservations and resolve any travel-related issues.
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Promote travel packages upgrades and special deals.
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Maintain detailed records of client interactions in the CRM system.
Qualifications
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Previous experience in customer service or the travel industry preferred.
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Excellent written and verbal communication skills.
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Strong attention to detail and problem-solving abilities.
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Ability to multitask in a fast-paced remote environment.
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Familiarity with travel booking systems (preferred but not required).
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Passion for travel and helping others plan unforgettable trips.
What We Offer
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Remote flexible work schedule.
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Performance bonuses and commission opportunities.
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Training and professional development in the travel industry.
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Access to exclusive travel discounts and perks.
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Supportive team-oriented work culture.
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