Cashier I
- Accepts cash, check, wire, and credit card payments and accurately records transactions according to established guidelines.
- Processes waivers, third party contract payments, and other miscellaneous transactions.
- Prepares daily receipts, deposit slips, and related documents which record payment transactions for nightly bank deposit.
- Researches and resolves student account questions. Elevates complex issues.
- Balances cash drawer and resolves discrepancies.
- Distributes student refund checks.
- Assists with daily filing of accounts receivable documentation. Other Duties:
- Adheres to established standards on the use and protection of restricted data as outlined in FGCU Policy 3.042. Responsible for completing mandatory university training course(s) annually.
- Performs other job-related duties as assigned.
- High school diploma or equivalent.
- Two years of relevant full-time experience in cashiering, processing payments, or other related duties.
- Any appropriate combination of relevant education, experience, and/or certifications may be considered.
- Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, and Outlook).
- Experience using a ten-key pad.
- Associate's degree from an accredited institution in Accounting or closely related area.
- Experience working with students, collections, registration process, or financial aid disbursements in a higher education setting.
- Experience with Banner and TouchNet Business Office Cashiering Edition.
- Knowledge of cash management principles and procedures.
- Knowledge of FERPA and other applicable laws, regulations and guidelines related to the position.
- Knowledge of or ability to learn Workday or similar enterprise financial management software application.
- Excellent interpersonal, verbal, and written communication skills.
- Ability to add, subtract, multiply and divide quickly and accurately.
- Ability to interact in a professional manner with a diverse group of staff, faculty, students and the community in a service-oriented environment.
- Ability to use effective decision making and problem solving techniques.
- Ability to interpret and apply laws, regulations, policies and procedures consistently.
- Ability to diffuse and respond professionally to stressful situations
- Ability to thrive in an organization that values the diversity of its student body and workforce and actively promotes an equitable environment.
- Ability to work successfully as both a member of a team and independently with minimal supervision.
- Ability to maintain confidentiality and discretion at all times.
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