Sales & Customer Service Representative - TPA
OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.
We are looking for a results-driven Sales & Customer Service Representative to join our team in Tampa, Florida supporting T-Mobile. In this role, you will engage with customers, address their inquiries, and promote our products and services. Your success will hinge on your ability to create positive customer experiences and drive sales.
Key Responsibilities:
- Handle calls from customers professionally and efficiently.
- Resolve customer issues and inquiries, ensuring complete satisfaction.
- Identify upselling and cross-selling opportunities during customer interactions.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance service delivery and customer engagement.
Requirements
- 1+ years of experience in sales and customer service preferred.
- Strong communication skills—both verbal and written.
- Ability to work well in a team-oriented, fast-paced environment.
- Proficiency in Microsoft Office.
- Excellent problem-solving skills and a customer-focused mindset.
- A positive attitude and a drive to achieve sales targets.
Benefits
- Full time . 40 hours per week schedule with overtime opportunities!
- Great pay . Hourly base salary + benefits!
- Training . Paid training & development
- Benefits . Health Care Plan (Medical, Dental & Vision)
- Culture . Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment
Recommended Jobs
Registered Nurse RN Pre Post Cath
HCA Healthcare, a leading provider of healthcare services across the United States, is looking for a dedicated and skilled Registered Nurse for our Pre and Post Cath Lab. In this role, you will provid…
Sales Manager
Position: Sales Manager Job Type: Full-Time Experience: Required Earnings: Most Competitive Compensation Package in the Area Work Schedule: Variable You will report to the General manager…
First grader seeking a babysitter near the University of Central Florida
Pay: $18 - $29 per hour Start Date: In 2 Days Location: Orlando, FL Job Description Seeking a babysitter near the University of Central Florida for a first grader. Must be reliable, car…
District Sales Supervisor
Job Overview: District Sales Supervisor - Palm Beach County The District Sales Supervisor is responsible for building brand loyalty and brand value while achieving sales objectives for a distri…
Director of Memory Care
The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, archite…
Senior Banker - Lighthouse Point Financial Center - Portuguese Required
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our …
Junior Field Representative (Active Duty Service Members Only) DoD SkillBridge Program
Job Description Overview We are seeking a Junior Field Representative (Active-Duty Service Members Only) to join our team as part of the DoD SkillBridge Program. This opportunity is designed …
Physician- Gastroenterologist
Are you a board-certified or board-eligible gastroenterologist who wants to join a collaborative, team-based culture and provide patient-centered care? If so, you might be the perfect fit for The Vil…
Certified Pharmacy Technician
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department…
Otolaryngologist MD/DO - Zephyrhills, Florida
Position Summary We are seeking a board-certified or board-eligible Otolaryngologist (ENT) to join a growing, community-focused practice in Zephyrhills, Florida. This position offers the opportuni…