HVAC Experienced Customer Service Representative / Dispatcher

Steadfast
San Antonio, FL

Are you a customer service professional with HVAC industry experience? Do you thrive in a fast-paced environment where your organizational and communication skills make a real impact? Uplifting Air is looking for a reliable and detail-oriented Customer Service Representative / Dispatcher to join our growing team!

What You'll Do:

  • Answer inbound calls, schedule service appointments, and dispatch HVAC technicians efficiently

  • Communicate with customers, technicians, and management to ensure timely service delivery

  • Manage daily schedules and job assignments using dispatch software

  • Input and track job information, payments, and work orders in FieldEdge and QuickBooks

  • Provide outstanding customer service with a professional and friendly attitude

  • Assist with administrative duties, invoicing, and follow-up communication as needed

What We're Looking For:

  • 2+ years of experience in customer service or dispatching within the HVAC or home services industry

  • Strong working knowledge of FieldEdge and QuickBooks (preferred)

  • Excellent communication and problem-solving skills

  • Ability to prioritize and multitask in a dynamic environment

  • A team player with a positive attitude and high attention to detail

Why Join Uplifting Air?

  • Competitive pay based on experience

  • Supportive and professional team environment

  • Opportunities for growth and advancement

  • Be a part of a company that values integrity, quality service, and uplifting others—literally and figuratively!

Posted 2025-09-21

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