Senior Operations Director

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Job Type

Full-time

Description

The Senior Operations Director will be responsible for overseeing and managing the development of operational procedures, process integration, and performance standards across the New Construction and Special Projects business units at JF Construction Services. This role involves the integration of departmental functions, including HR processes for hiring, training, and onboarding, along with the development and implementation of operational controls, accounting procedures, and technological solutions. This position will ensure the seamless alignment of departmental functions with organizational objectives, drive operational efficiency, and support customer satisfaction and cost control.

A strong background in project management, with expertise in estimating, scheduling, budgeting, and the use of project management software like Procore and Microsoft Project, is essential. Equally important is proficiency in financial oversight, including P&L management, budgeting, and analyzing financial performance metrics.

The candidate should demonstrate exceptional leadership capabilities, including the ability to motivate and develop teams, foster collaboration across departments, and ensure alignment with organizational goals. They must be highly skilled in process development and operational improvements, capable of designing scalable procedures and integrating technology solutions into day-to-day operations. Experience in creating and implementing comprehensive onboarding programs, process manuals, and multi-format training content—including written documentation and video tutorials—will be crucial for supporting both organizational development and employee training.

Strong verbal and written communication skills are essential for effectively conveying procedures, delivering training, and driving buy-in among stakeholders. The candidate must possess exceptional project management skills, including managing cross-departmental objectives, achieving key milestones, and ensuring timelines are met.

This role demands a leader who can align operational processes with the company’s objectives, leveraging their expertise in process improvement, workflow standardization, and employee development to drive efficiency and support long-term growth. The role demands the ability to navigate complex operational workflows within diverse organizations while developing a single process under the banner of JF Group. An acknowledgment and commitment to human resources within the organization, the contribution they provide, and the retention of these individuals through the training and development of processes while addressing resistance to change are key to success in this role.

Key Responsibilities

Operational Development & Process Integration:

• Develop, standardize, and implement operational procedures and processes across the New Construction, Electrical, Petroleum, Special Projects and other business units as directed.
• Ability to lead teams in satellite offices
• Lead cross-functional integration efforts, aligning accounting, HR, and operational processes to improve efficiency and ensure compliance with company standards.
• Work with departmental leaders to create and refine workflows, ensuring they are aligned with best practices and organizational goals.
• Develop and oversee software integrations, ensuring that technological solutions (such as Procore) are utilized effectively across departments to streamline operations.

HR And Personnel Management

• Collaborate with HR to ensure effective training and onboarding programs are developed for all employees, with a focus on operational procedures, IT systems, and quality/safety protocols.
• Work closely with departmental managers to foster employee development, involvement, and empowerment, emphasizing satisfaction and retention.

Project Management & Oversight

• Assist as needed, verifying project P&L results, ensuring financial and cost-control targets are met.
• Work with teams to manage compliance with budget and financial guidelines.

Technology & Innovation

• Identify and implement technological solutions to improve project efficiency and streamline regional labor efforts.

Requirements

• Bachelor’s degree is preferred, with a minimum of 5 years of professional experience or 15 years of project management experience. A minimum of 15 years of professional experience in construction operations, with at least 5 years in a senior management or executive role.
• Strong understanding of financial statements
• Deep knowledge of construction project management, including estimating, scheduling, and budgeting.
• Proficiency in project management software (e.g., Procore, Microsoft Project) and Microsoft Office Suite.
• Exceptional leadership skills with the ability to lead, motivate, and develop teams.
• In-depth understanding of safety regulations and compliance (OSHA, local laws, etc.).
• Strong verbal and written communication skills. With capabilities
• A valid driver’s license and acceptable driving record.
• Proven experience in developing and implementing scalable operational procedures and controls across multiple business units.
• Demonstrated expertise in creating comprehensive process manuals, video training materials, and onboarding programs to support organizational development and employee training.
• Strong ability to design and produce multi-format training content, including written documentation, video tutorials, and digital resources, ensuring accessibility and consistency across all departments.
• Extensive knowledge of process improvement, workflow standardization, and integration of technology solutions (e.g., Procore) into daily operations.
• Exceptional project management skills with the ability to manage cross-departmental objectives, timelines, and deliverables.
• Effective communicator with strong written and verbal communication skills, capable of delivering training and fostering employee buy-in during organizational transitions.
• Proven ability to align operational processes with company objectives while addressing diverse stakeholder needs and managing resistance to change.
• Must be able to meet company’s employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company
• Physical Requirements: include occasional lifting/carrying of 10 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment. Prolonged periods sitting at a desk and working on a computer.

JF Petroleum Offers

• Competitive pay
• 401(k) with company match
• Paid time off
• Paid holidays
• Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability
• Life insurance-company provided
• Bonus program eligibility
• Paid training for field personnel
• Uniforms provided for field personnel
• JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.